When setting up utilities for your move, the choice between AGL Energy and EnergyAustralia can make a big difference in cost and convenience. Both offer electricity and gas services but AGL has extra options like internet bundles and special discounts for movers. Here’s how they compare.
Moving with AGL Energy
3 Easy Steps
- Enter Your Address: Compare energy and gas plans in your area.
- Choose a Plan and Sign Up: Pick a plan, enter your move in date and AGL will set it up for you.
- Track Your Progress: Get updates via SMS and check connection details in your AGL online account.
Mover Offers
- 35% Off Gas Usage and Supply Charges: Available for new and existing customers on the AGL Savers plan in WA. The discount applies for 12 months on gas usage and supply charges only, not fees or other costs.
Flexible Disconnection Dates
- Existing customers can choose a disconnection date for their old property which doesn’t have to be the same as the move in date for the new address.
- New customers must contact their old energy retailer to disconnect their services.
More Tools
- Moving House Checklist: A downloadable guide to help you remember everything for a stress free move.
- Internet Bundles: AGL allows you to bundle energy plans with internet for discounts up to $35 per month on NBN plans.

Moving with EnergyAustralia
Easy and Fast Setup
- Choose a Plan: Compare energy and gas plans online.
- Set Move In Dates: Enter your details and tell EnergyAustralia your move in date.
- Power on Moving Day: If your power isn’t ready on time you’ll get a $100 credit.
Services for Existing Customers
- Disconnect old services and set up new ones in one request.
Key Differences
| Feature | AGL Energy | EnergyAustralia |
| Gas Discount | 35% off usage and supply charges for movers in WA. | No gas discounts. |
| Internet Bundles | Save up to $35/month on NBN plans when bundled. | No internet options. |
| Moving Guarantee | No moving-day electricity guarantee. | $100 credit if power isn’t ready. |
| Flexible Disconnection | Choose disconnection and move-in dates. | Disconnect and reconnect in one request. |
| Moving Tools | Includes a downloadable moving checklist. | Simple online setup. |
Which One is for You?
- AGL Energy if you want gas discounts, energy and internet bundles or moving tools.
- EnergyAustralia if you want simple setup and power on moving day.
Both make moving easier but AGL has more options and discounts for customers who want to save and bundle.
AGL’s Rewards and Green Options
Rewards
Rewards Program
AGL customers get access to:
- Dining Discounts: Save on food at participating restaurants.
- Entertainment Offers: Movie tickets, shows and more.
- Travel Deals: Flights, hotels, car rentals.
These are available to all AGL customers and can help offset the everyday costs.
Green Energy
AGL is all about sustainability with plans that reduce your environmental footprint:
- Carbon Neutral Plans: Make your energy usage carbon neutral for no extra cost.
- Green Choice: Choose renewable energy options that match 10%, 20% or 100% of your usage.
- Solar Solutions: Install solar panels, earn credits for excess energy, track solar generation with AGL’s app.
If sustainability is important to you AGL’s green options are the way to go.
EnergyAustralia’s Guarantees and Customer Support
Moving Guarantees
EnergyAustralia will make your move stress free with their power-on moving day promise. If your electricity isn’t connected on time they’ll credit $100 to your account.
Customer Support
EnergyAustralia makes account management and support easy:
- Online Account Portal: Update your details, view bills, manage your plan from anywhere.
- Help When You Need It: Phone or online chat for instant help.
EnergyAustralia’s clear guarantees and simple support means you can relax.
Move-In Connect: Make Moving Easier
What is Move-In Connect?
Move-In Connect is a service that sets up your utilities like electricity, gas and internet when you move. Instead of dealing with multiple providers, Move-In Connect lets you manage everything in one place.
How Move-In Connect Works
- Compare Plans: Find the best electricity, gas and internet deals from providers like AGL Energy and EnergyAustralia.
- Select Services: Choose the plans that suit you, including bundles that can save you money.
- Set Up Connections: Move-In Connect will have your utilities ready for your move in date.
Move-In Connect Benefits
- Time Saving: No need to contact multiple providers—manage everything in one place.
- Cost Saving: Compare rates and get discounts or special offers.
- Convenience: Move-In Connect will have your utilities set up on time so you can focus on getting settled into your new home.
Move-In Connect is your one-stop shop for a hassle-free move and to have your energy, gas and internet services ready when you need them.


