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There’s a lot to take care of before moving into a new property, from packing your old house to arranging your new power supply.
Make sure your meter is in off position as soon as you arrive at your new property – if your electricity meter is switched on, your new connection could be delayed.
For more information and advice about preparing for your move, read our Moving House Hints and Tips.
Your electricity meter needs to be in the off position for your new supplier to complete the power connection. If it is not in the correct position, your new electricity connection may fail, leaving you without power in your new home.
You can check with your real estate provider to confirm the location of your electricity and gas meter. You can read more about locating and reading your property’s meters here: How to take a meter reading when moving home electricity and gas.
To find your meter type you can contact Move-In Connect or talk to your real estate agent. They can help you identify if your meter is analogue or digital.
There are two main types of electricity meters in Australia:
Read more about electricity meters here: Smart meters vs analogue
There are also two types of gas meters:
Read more about gas meters here: Gas meter readings
Yes you can change. You need to contact your energy retailer or distributor. There may be a power connection fee payable for the upgrade to your meter.
You need to inform your energy retailer about life support. They will register your device to make sure you are notified of any planned outages. You should also consider a back up generator or power supply.
If your life support equipment also relies on an internet connection, make sure you inform your internet provider so that they can also provide a backup option, such as a 4G connection.
Please call Move-In Connect to get your electricity and gas, broadband NBN, mobile and other services connected.
If you require an urgent move, let our experts know and we can arrange a same-day or urgent connection for your power.
No, Move-In Connect does not charge a fee. Our comparison and moving utilities services are 100% free of charge to customers. This is the number one FAQ Move-In Connect receives, but rest assured, we will never charge you a cent.
Move-In Connect is paid commission by energy and telecom providers to connect your services. You can learn more about how Move-In Connect works here: About Us
Yes, there is usually a fee payable to the distributor if you require an urgent power connection. The cost varies between distributors – call Move-In Connect on 1300 786 045 to discuss your options for an urgent connection.
Nowadays, many retailers offer “next business day” connections as standard, to help you avoid urgent connection fees. Read more about the normal time to connect power to your new home here: How long does it take to connect electricity to my new home?
The cost of an urgent move varies between distributors, but can be as much as $400. Call Move-In Connect to find out the cost of an urgent connection to your new home.
The rollout of the NBN is now complete, and the service is available in most parts of Australia. To find out if NBN is a good option for your home internet connection, talk to one of our experts on 1300 786 045.
You can read more here: Can I get the NBN in my home?
The speed of your internet connection depends on the types of activities you need to do and how many people need to be connected at once.
The slowest speeds are suitable for browsing the web and social media and making voice calls, whereas online gaming and file transfers for work will require much higher speeds.
Learn how to choose the right speed for your new home here: Choose the right internet speed.
The fastest home internet available in Australia are NBN and 5G home internet connections. They are comparable in price, with 5G offering higher speeds for the same cost.
Find out which is the best option for you here: 5G vs NBN
Move-In Connect can compare plans from Australia’s leading companies for energy and internet to connect your new home to a reputable provider.
We currently partner with these power suppliers:
And these NBN, 5G and Pay TV Australia suppliers: