Anyone moving within the Australian Capital Territory (ACT) should prioritise setting up their internet and NBN connections. If you are moving to Canberra or one of the nearby suburbs like Belconnen or Tuggeranong, one of the first things you should do is set up your internet. The NBN covers most of the ACT, but choosing the best provider and plan can be challenging now and then.
Australia’s National Broadband Network (NBN) is being installed and maintained by the government-owned company NBN Co Limited. NBN Co works with internet service providers (ISPs) by providing them with network access, an alternative to selling internet services directly to consumers. These ISPs then offer a range of NBN plans to their business and residential clients. Therefore, if you’re considering switching to an NBN plan, you should first pick an ISP and a plan that best suits your needs.
The ACT is well covered by the National Broadband Network (NBN), but the type of connection you can get depends on where you’re located:
Fiber to the Premises (FTTP): If you’re moving into Canberra’s central areas, you might get FTTP. This connection type is the fastest and most reliable, perfect for those who work from home, stream in high definition, or need stable speeds for gaming.
Hybrid Fiber Coaxial (HFC): Common in some parts of the ACT, HFC uses old cable TV lines and can provide high speeds but might slow down during busy times. It’s a more affordable option than FTTP but still offers good reliability for day-to-day use.
Fiber to the Node (FTTN): FTTN is more common in more suburban or regional areas around the ACT. With this connection, fiber runs to a node in your neighbourhood, and copper lines cover the rest of the way to your home. The further you are from the node, the slower your internet may be.
Fixed Wireless: In the outskirts and rural areas, you might need to rely on Fixed Wireless. This type of connection sends data from a nearby tower to an antenna on your home. It’s good for areas where other types of NBN aren’t available but may experience slower speeds or performance issues in poor weather.
At Moveinconnect, we make the task of comparing internet providers a simple one. In partnership with leading providers like Optus, TPG, Belong, and Dodo, we help you to pick a plan that matches your specific needs. For those who need a fast connection for streaming or want a more economical plan for basic browsing, Moveinconnect will discover the best available option.
Here are top NBN providers ACT:
If NBN isn’t accessible or fails to address your needs, the fast and flexible alternatives from Optus 4G and 5G home internet are available. Optus 4G assures stable speeds for routine jobs, while Optus 5G is suitable for houses in need of faster speeds, notably for streaming, gaming, or managing many devices together.
Embedded Fiber Networks are now in the ACT more and more regularly being installed as they are in newer apartment and housing developments in Braddon, Gungahlin, Kingston and Belconnen. These networks offer fast and very reliable internet, which is usually faster to connect and perform better than the standard NBN connections. However, a major disadvantage is that you may be locked into a single supplier or a more limited range, which can lead to fewer plans and possibly higher prices than if you were signing up to NBN directly. If you’re not happy with your current service provider and want to switch, it can be really difficult because the physical infrastructure of the building is often connected to a specific provider. If you’re moving into a home with an embedded fiber network, Moveinconnect can help you make the best choices and get you connected quickly and efficiently.
Finding the perfect NBN plan can be tricky, but these tips will help make the process easier:
Know Your Speed Requirements: Light internet users who only browse the internet occasionally can opt for NBN 25 or 50. If you’re sharing the connection with others, have multiple devices, or prefer streaming in high definition, then NBN 100 or faster is recommended.
Check Your Connection Type: Where you live determines your NBN connection type, and this determines the speed you can get. FTTP and HFC are the fastest, while FTTN and FTTC are somewhat slower, although they can be also faster than your current connection during the peak hours.
Compare nbn Providers ACT and Plans: The costs of services may differ depending on the provider, so it is advisable to spend more time on the selection of the offer. Also, check for any additional offers, such as low prices, additional services like installation for free, or even the modems.
Even though the ACT is not a large state, some regional or suburban areas might have different experiences with the NBN. Fixed-line NBN can be accessed in most locations near Canberra, but you can get Fixed Wireless or Satellite NBN if you are in a remote area. These options are still relatively stable and can provide reasonable connection speeds, but these are likely to be somewhat slower than what can be found in large cities.
Once you’ve chosen your plan, Moveinconnect takes care of the rest. We work with your preferred provider to arrange installation and activation, so you don’t have to worry about managing appointments or technical details.
Different areas in the ACT might have slightly different installation timelines for NBN. Central suburbs like Braddon or Kingston may have quicker setup times, while more remote areas might experience a slight delay. Moveinconnect updates you on what to expect so your connection is ready when needed. For the ACT, the NBN connection times take between 3-5 business days but it is recommended that you include up to 7-10 business days if you are moving into a home with FTTN, FTTC or if there are some issues with infrastructure. It means that people in central suburbs of Canberra may get connected more quickly than residents of the city’s outskirts. Moveinconnect will help you get connected to NBN by providing an easy way to setup your internet connection as soon as you move into your new home.
Moving into a new home in the ACT? One of the first things you’ll need is a reliable internet connection, especially in newer estates where Opticomm often provides the fiber network instead of the NBN.
Opticomm’s fiber network delivers high-speed internet, with speeds reaching up to 1 Gbps. This makes it a great choice for homes that need fast, stable internet for streaming, gaming, or working remotely. Many plans through Opticomm come with no lock-in contracts, offering flexibility to adjust your service as your household’s needs evolve—a perfect solution when settling into a new home. Opticomm plans are offered by retailers such as:
To connect to the Opticomm network:
Moving to the ACT? Let Moveinconnect Handle Your Internet Setup
At Moveinconnect, we make getting your internet connected easy when moving to the ACT. Whether you need NBN, 4G, or 5G, we help you compare nbn providers and plans to get the best deal. From installation to activation, we handle the details so you can focus on settling into your new home. Let Moveinconnect get you online quickly and without the hassle.
Use the NBN Co address checker to find out about the NBN technology and maximum speeds available at your ACT address, especially in outer suburbs like Gungahlin or Tuggeranong. This will give you an estimate of your connection type and the fastest speeds possible, which can vary in these areas. You can also consult with Moveinconnect to find out about internet speeds available in your suburb.
Yes, the ACT Government’s Seniors Card program provides discounts with some NBN providers act. Also, the National Broadband Network Regional Assistance Program can help households in regional ACT areas. You can get detailed information on available support from your local service providers or by checking the ACT Community Services website.
During bushfire season and summer storms in the ACT, power outages can affect Fixed Wireless NBN services, especially in areas like Weston Creek or Molonglo Valley. To maintain internet connectivity during these events, it’s important to have a backup 4G/5G modem from providers like Optus.
If you have an FTTP connection in the ACT, switching providers usually means very little or no downtime, often just a few minutes to a few hours. If you have FTTN or HFC, expect downtime of up to a day. It’s best to schedule the switch during non-peak times, like early morning, to minimise disruptions.
If your internet is slow in busy areas like Civic or Braddon, it might be because many people are using it at the same time. To improve your connection, try using a wired Ethernet connection, upgrading to a faster plan, or choosing an internet provider that handles busy times well. You could also talk to your provider about switching to a plan with fewer people sharing the same bandwidth. Moveinconnect can help you find a better plan that is more suitable for you.
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