Review of 1st Energy: The Right Choice for Your Home?

Are you considering 1st Energy as your energy provider? Whether you’re moving house or simply looking for a new energy solution, our review of 1st Energy will help you decide if their plans are a good fit for your energy needs.

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1st Energy Tasmania

1st Energy Tasmania made its mark in 2019 by becoming the first energy company to enter the deregulated Tasmanian energy market. This move allowed them to compete with the government-owned Aurora Energy and brought new options for consumers for the first time. Since then, 1st Energy has expanded its footprint, offering first energy electricity and NBN plans for residential and small business customers not only in Tasmania but also in Victoria, New South Wales, Queensland and South Australia.

1st Energy reviews often mention the company’s competitive rates and smooth customer service. For those wondering, who owns 1st Energy, the company is Australian-owned and operated. Customers can also access first energy internet and enjoy bundled services. If you’re looking to get in touch, the 1st Energy contact number is easy to find on their website.

A Closer Look at 1st Energy Australia

1st Energy Australia has been serving customers since 2014, offering electricity to approximately 40,000 customers across New South Wales, Victoria, Queensland, Tasmania and South Australia. In Victoria, their services also include gas. In addition, 1st Energy provides NBN plans to deliver high-speed internet access throughout Australia.

Their commitment to open and transparent pricing, along with exceptional customer service, sets them apart from the competition. They offer a range of 1st Super Saver plans, which feature discounted rates and bonuses such as pay-on-time discounts. They are also the first Australian energy retailer to accept cryptocurrency payments, embracing forward-thinking solutions.

Where 1st Energy Is Available?

Customers can access 1st Energy’s services in several Australian states, including Victoria, New South Wales, South-East Queensland, South Australia and Tasmania. Victorian customers also have the option to bundle gas with their electricity plans. The company’s headquarters are in Melbourne, with customer support teams based in Brisbane for local support when you need it.

1st Energy's Home Energy Plans

1st Energy focuses on providing straightforward and transparent energy plans with honest pricing. Their plans include:

Discounted rates
Pay on-time discounts (available in some states)
No lock-in contracts
No credit card fees
Monthly billing option
Service Guarantee
Price Match Guarantee

Keep in mind that the available plans and first energy electricity rates vary depending on your state and electricity distribution network. Make sure you stay updated on the latest deals and compare energy plans with various providers before making a switch. Additionally, 1st Energy’s gas services are exclusively available to customers in Victoria. The current range of plans includes 1st Super Saver and access to first energy internet through NBN services. Here are 1st energy plans:

State	Plan Name	Highlights	Est. Yearly Price
NSW	1st Super Saver	Conditional discount: 24% below ref. price for pay on time	$1,368
	1st Saver	–	$1,662
	Standing Offer	Equal to reference price	$1,806
VIC	1st Value, Residential	27% less than VDO	$1,057
	1st Saver, Residential	11% less than VDO	$1,301
	Victorian Default Offer	Equal to VDO	$1,457
SEQ	1st Saver – Single Rate	6% less than reference price	$1,948
	Standing Offer – Single Rate	Equal to reference price	$2,060
SA	Standing Offer – Single Rate	Equal to reference price	$2,224
TAS	Ract Saver	$75 credit on 6th month, no contract	$1,131
	1st Plus	$75 credit on 6th month, no contract	$1,166

In addition, 1st Energy also offers a solar plan with solar FiT in Tasmania:

Plan Name	Region	Feed-in Tariff (FiT)	Estimated Yearly Price	Contract Term	Highlights
1st Solar Bonus	Tasmania	10c/kWh	$1,316	No Contract Term	Boosted FiT, designed for homes with rooftop solar panels. Available through 1st Energy.

1st Energy Electricity Tariffs

1st Energy offers a range of tariffs, which can help you save money if you have a smart meter installed at your home. These tariffs affect the amount you pay for your first energy electricity and consist of a supply charge from the distributor and usage charges based on your electricity consumption.

The available tariffs depend on your location and the type of meter installed at your home or business. Common electricity tariffs include:

Time of use – Pay a lower rate per kWh for energy used during off-peak or shoulder periods.
Single rate – Pay the same amount at any time of the day or night.
Controlled load – Pay a lower rate for separately metered appliances, such as hot water systems or swimming pool pumps.
Solar feed-in tariffs (FiT) – Earn money from your retailers for excess energy produced by your solar power system and fed back to the grid.

Selecting the right tariff that matches your energy habits can result in substantial annual savings. To explore your options further, don’t hesitate to talk to a Move-In Connect expert at 1300 786 045 to find out what’s right for your new home.

Exploring 1st Energy's Internet Plans

In line with their commitment to simplicity and transparency, 1st Energy offers three NBN plans to match your internet speed requirements:

Plan	Description	Starting From	Min Charge	Best For
Home Basic	Lowest rates plan	$75.00/month	$75.00	Ideal for 2 people watching movies and TV online, streaming music, and browsing separately.
Home Standard	Simple, everyday plan	$90.00/month	$90.00	Great for multiple users who game, download movies, and stream music and HD video.
Home Fast	Most complete plan	$105.00/month	$105.00	Best for 4K video or games, multiple people streaming or gaming at once, or heavy downloaders.

You can choose the plan that best suits your household’s internet usage and speed preferences.

Connect Utilities In The Following States

QLD

NSW

VIC

TAS

ACT

QLD

NSW

VIC

TAS

ACT

Who owns 1st Energy?

1st Energy Australia is a privately owned company, and its leadership team has been integral to its growth. Executive Director, Adam Landry, founded the company in 2014, bringing with him 20 years of experience in the energy industry, including roles at EnergyAustralia and European giant EON. Managing Director, Liam Foden, joined 1st Energy in April 2015, with prior experience at EnergyAustralia, Lumo Energy and Powerdirect.

Insights from 1st Energy Reviews

Customers’ 1st Energy reviews often highlight the company’s impressive customer service. Customers appreciate the fact that they receive phone calls to inform them about plan expirations, helping them switch to new 1st Energy plans and avoid higher rates on standard offers.

At present, 1st Energy holds a 3.6-star rating on Google and a 3.9-star rating on TrustPilot, indicating that they are generally well-regarded by their existing customers. Those considering first energy internet or first energy electricity can also read more first energy reviews online to gauge customer satisfaction.

Easy Steps to Cancel a 1st Energy Plan

If you need to cancel your 1st Energy plan, you’re in luck because their plans come with no lock-in contracts. This means you can change retailers at any time without incurring penalties. Typically, when you sign up with a new retailer, they handle the cancellation of your 1st Energy plan for you. However, it’s good practice to contact 1st Energy yourself to let them know the switch date and arrange your final bill.

Contacting 1st Energy

Contacting 1st Energy is a straightforward process. You can reach their Australian-based team by calling 1300 426 594. Alternatively, you can complete the online contact form or use the My Account section for your convenience.

Switching to 1st Energy Australia

If you’re interested in moving your electricity plan to 1st Energy, you can visit their website at www.1stenergy.com.au or call 1300 426 594 to learn about the latest offers in your area and kick off the connection process.

1st Energy is not part of our current panel of preferred energy and internet suppliers. However, we can compare energy plans from other leading Australian providers including EnergyAustralia, ActewAGL, Covau, Tango Energy, Blue NRG and Energy Locals. If you need to switch your NBN plan, we can compare internet plans from Optus, TPG, Foxtel, Tangerine, More Telecom and Aussie Broadband to see if you could be saving on your internet bills.