Alinta Energy Review: Is Alinta the Right Choice for Your Energy Needs?
About Alinta Energy
Alinta Energy is a large energy retailer and generator that operates in both Australia and New Zealand. They cater to residential and business customers in most Australian states, offering a wide range of energy solutions.
- Alinta Electricity: Alinta provides electricity services for both residential and business customers. Their offerings are designed to meet the unique energy needs of various clients.
- Alinta Gas: Alinta Energy offers gas services for residential and business users. This allows you to bundle your energy needs conveniently with one provider.
Who Owns Alinta Energy?
Alinta Energy is owned by Chow Tai Fook Capital Limited, an investment company based in Hong Kong. With head offices in Sydney, Alinta Energy serves both the Australian and New Zealand energy markets.
Alinta Energy Plans and Rates
Alinta Energy Plans – Residential
Alinta Energy offers a range of residential energy plans, each tailored to meet specific requirements. Key features of these plans include:
- MyAccount Self-Service: Alinta provides a user-friendly platform for managing your energy services and bills.
- No Lock-In Contracts: You won’t be tied down to long-term commitments, giving you flexibility.
- No Exit Fees: The absence of exit fees ensures you can switch plans or providers without penalties.
- Access to the Rewards Shop: Alinta Energy customers can enjoy discounts and special offers through their Rewards Shop.
Alinta Energy Plans by State
Energy plans and rates offered by Alinta vary by state and distribution network. Here’s an overview of what they provide in different states:
Alinta Energy VIC – Alinta Electricity and Alinta Gas
- HomeDeal Energy: Get 6% off the Victorian Default Offer plus a $75 bonus credit per fuel for new customers.
- Sports Pack Energy: Enjoy 3% off the Victorian Default Offer and 12 months of access to Kayo Basic.
- Standing Offer: Alinta’s energy rates match the Victorian Default Offer (VDO).
- Carbon Balance: Offset 100% of carbon emissions with a rate that’s 5% above the VDO.
Alinta Energy NSW – Alinta Electricity and Alinta Gas
- HomeDeal Energy: Secure cheap energy rates at 3% off the Default Market Offer.
- Sports Pack Energy: Experience rates equal to the Default Market Offer and enjoy 12 months of Kayo Basic.
- Standing Offer: Alinta Energy rates that match the Default Market Offer (DMO).
- Carbon Balance: Offset 100% of carbon emissions with a rate 5% above the DMO.
Alinta Energy QLD – Alinta Electricity and Alinta Gas
- HomeDeal Energy: Benefit from cost-effective energy rates, with a 6% discount off the Default Market Offer.
- Sports Pack Energy: Save 3% off the Default Market Offer and get 12 months of Kayo Basic.
- Standing Offer: Alinta offers energy rates that align with the Default Market Offer (DMO).
- Carbon Balance: Offset carbon emissions with a rate that’s 4% above the DMO.
Alinta Energy SA – Alinta Electricity and Alinta Gas
- HomeDeal Energy: Enjoy affordable energy rates that are equal to the Default Market Offer.
- Sports Pack Energy: Rates 3% above the Default Market Offer with 12 months of Kayo Basic.
- Standing Offer: Alinta provides energy rates that match the Default Market Offer (DMO).
- Carbon Balance: Offset 100% of carbon emissions with rates 3% above the DMO.
Alinta Energy WA – Alinta Gas Only
- Fair Go 35: Get 35% off usage charges with a 2-year benefit period.
- Sports Pack Gas Plan: Includes 12 months of access to Kayo Basic.
- Gas Supply Standard Form Contract: A no-frills plan with the lowest standard gas usage charges in WA.
- Carbon Balance: Offset all gas-related carbon emissions with 100% carbon offsets.
Alinta Energy Power Generation
Alinta Energy stands as one of Australia’s largest power generators, with facilities across Australia and New Zealand. Some of their notable power generation sites include:
- Wagerup, Western Australia: A dual-fuel (gas and distillate) power station that provides electricity to the South West Interconnected System (SWIS).
- Pinjarra, Western Australia: A gas power station that produces both electricity and steam for the SWIS and Alcoa refineries.
- Goldfields Gas Pipeline, Western Australia: A 1,380km gas pipeline transporting natural gas from Carnarvon basin producers to Kalgoorlie.
- Newman Power Station, Western Australia: A dual-fuel power station with a Battery Storage System.
- Port Hedland Power Station: A dual-fuel power station located in the Pilbara region of WA with five 42MW gas-fired turbine units.
- Braemar, Queensland: An open-cycle gas turbine plant providing peak and intermediate power.
- Bairnsdale, Victoria: A gas-fired power station supplying energy to Victoria’s East Gippsland region.
- Reeves Plain Power Station Proposal: A 300MW gas-fired power station in South Australia.
- Glenbrook, New Zealand: A co-generation plant integrated into the New Zealand Steel plant, supplying 60% of the plant’s electricity requirements.
- Loy Yang B Power Station: Located in Victoria’s Latrobe Valley, this coal-fired power station is scheduled to close in 2035.
Alinta Energy Rewards
Alinta Energy’s Reward Shop offers customers special discounts on a variety of products and experiences, including:
- Over 40% off movie tickets at Hoyts, Event, and Village Cinemas.
- Up to 33% off adventure and attractions, such as DreamWorld Village Theme Parks and Sydney Wildlife Zoo.
- Up to 5% off gift cards from popular retailers like Rebel, Super Cheap Auto, JB Hi-Fi, Ikea, and Myer.
- Up to 50% off home appliances, including brands like Bose, KitchenAid, Dyson, and Sony.
- Up to 10% off dining experiences at over 254 participating restaurants.
- Discounts on employee gifts for your team.
How to Switch Your Energy to Alinta Energy
If you’re considering switching your electricity and gas to Alinta Energy, you can follow these steps:
- Visit Alinta Energy’s official website at www.alintaenergy.com.au.
- Compare energy plans offered by Alinta Energy to find the one that suits your needs.
- Follow their application process to sign up for the selected energy plan.
Please note that Alinta Energy is not currently part of our energy comparison panel. We can help you compare energy plans from EnergyAustralia, ActewAGL, Covau, Tango Energy, Blue NRG and Energy Locals to find you a money-saving option when you move house.
Connect Utilities In The Following States
Alinta Energy’s contact information varies by state to ensure efficient customer support. For both existing and potential customers, here are the contact details:
Alinta Energy QLD, NSW, VIC, and SA
- Phone: Call 13 37 02 between 8am and 6pm on weekdays and 9am to 12pm on Saturdays
- Emergency Phone: Reach out for emergency assistance 24/7 at 1300 848 364.
- Email: Contact Alinta Energy via email at customer.service@alintaenergy.com.au.
- Mail: Send mail to Alinta Energy, PO Box 16196, Collins Street West VIC 8007.
Alinta Energy WA
- Phone: Call 13 13 58 between 8am and 6pm on weekdays and 8am to 12pm on Saturdays.
- Emergency Phone: For emergency support 24/7, dial 13 13 52.
- Email: Reach Alinta Energy via email at customer.services@alintaenergy.com.au.
- Mail: Send mail to Alinta Energy, Locked Bag 55, Perth WA BC 6849.
Alinta Energy is committed to delivering reliable, affordable, lower-emission energy solutions while considering social, environmental and economic factors. They have set a 2025 target to support the development of 1,500MW of renewable energy generation and energy storage capacity.
Other notable sustainability achievements include the 35MW Battery Storage Project in the Newman gas-fired power station in the Pilbara, the Chichester Solar Gas Hybrid project, and the purchase of renewable energy from solar and wind farms across Australia.
To pay Alinta Energy bills there are several convenient payment methods to cater to various customer preferences. Alinta Energy pay bill methods include:
- Online with Credit or Debit Card: Easily pay your bills online using your credit or debit card.
- Direct Debit: Set up automatic payments through direct debit for hassle-free bills.
- BPAY: Pay your bills via BPAY, a widely accepted payment method in Australia.
- SmoothPay: Explore the advantages of Alinta’s SmoothPay option to avoid high seasonal bills.
- Phone: Pay your bills by phone for added convenience.
- HelpPay: Alinta offers HelpPay as a bill payment solution.
- In-Person: Visit authorised payment centres for in-person bill payment.
- Mail: Traditional mail-based payment is also available for those who prefer it.
If you choose the Sports Pack from Alinta Energy, you’ll receive 12 months of free access to Kayo Basic. Kayo is a sports streaming platform that offers a wide range of on-demand sports content in high definition, including AFL, NRL, Intl Cricket, BBL, WBBL, F1, Supercars, Golf, Netball, NBL, and more. The Basic pack provides access to two simultaneous streams, perfect for sports enthusiasts.
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