Moving into a new home means sorting through lists, boxes, and plans. You might remember to label everything and book the removalist, yet the one thing that slips your mind is often your power or internet. Losing either can make those first few days harder than they need to be.
Dodo makes it easy to carry your energy and internet from one home to another. With a few details and some planning, you can have everything running when you walk through the door.
About Dodo Power and Gas
Dodo started as a name most people linked with the internet. Over time, it became a familiar face in Australia’s energy market too. Through Dodo Power and Gas, the company now provides electricity across New South Wales, Victoria, Queensland, and South Australia, along with gas in Victoria and parts of New South Wales.
For many households, that means one company can now handle both internet and energy. Fewer calls, fewer forms, and a smoother move.
Getting Ready to Move with Dodo
Timing matters. Dodo recommends that customers organise their move at least three business days before their move-in date. This gives the team enough time to connect your new home and disconnect your old one. Gas services may take up to three days to activate, so a little planning helps you avoid sitting in the dark.
When arranging your move, Dodo will need a few details:
- The date you want to disconnect your current address
- The date you want to connect your new property
- The address of your new home
- Identification and customer information for verification
Existing customers can call Dodo Power and Gas directly to make the switch. New customers can start online or by phone. In Queensland, a Visual Safety Inspection is required before power can be connected, and Dodo will help set that up.
Setting Up Dodo Internet in Your New Home
Moving also means bringing your internet along. The Dodo internet moving house process is simple, and most of it can be done online. Once you enter your new address, you’ll see which plans are available and when service can begin.
Your connection time depends on the type of home and whether the property already has the necessary setup. In most cases, your internet will be ready within a few days. Dodo will confirm the connection date by email once everything is ready to go.
To prepare for Dodo moving house internet, make sure you:
- Keep your NBN or modem area clear for the technician
- Bring your modem and cords with you during the move
- Note the connection date from your confirmation message
That small bit of preparation helps everything run smoothly when you plug in your modem for the first time.
Being Home for Your Connection
Whether you need to be at home for the connection depends on where you live.
In Victoria, New South Wales, and South Australia, you can step out while the service is connected. Just turn the main electrical switch off before you leave and ensure the meter area is safe to access.
Queensland is different. You must be at the property because a safety inspection is required before the connection goes live. It’s best to plan for this ahead of time.
Connection Fees with Dodo
Dodo keeps connection costs simple. There’s no fee for standard weekday connections between 8am and 7pm. After hours or weekend connections may incur a small charge depending on location and meter type. Same day connections are available for customers who need service immediately but higher fees apply.
Your first bill will show the exact amount. The Dodo team can also confirm the cost during your setup call.
Disconnecting Power at Your Old Address
Moving out of your old home means making sure you’re not paying for energy there. To disconnect your old address contact your previous provider and ask for your final bill.
If you already use Dodo Power and Gas, just call their support line. Give them your move out date, old address and customer details. They’ll take care of the rest and confirm when the disconnection is complete.
Plan for the disconnection to happen the day after you move out. That way you’ll still have power while you pack and clean.
Tips for a Smooth Dodo Move
A few small things can make moving house with Dodo much easier.
- Book your move 3 business days before you move
- Turn the main switch off before your connection date
- Keep your meters easy to reach
- Stay home for connections in Queensland
- Keep your reference number or confirmation email handy
These will make your move as smooth as possible for you and the technicians setting up your new home.
A new home brings new routines, and it helps to start off connected. Dodo moving house services let you manage your internet, gas, and electricity with a few simple calls or clicks. It’s a practical way to make sure everything is ready when you arrive.
And there’s an easier way to get it all done. Move-in Connect can set up your Dodo Energy and Dodo Internet in one call. That means one less task on your moving checklist and one more reason to relax when you reach your new front door.
