Ergon Energy Rates, Solar Rebates, and Support Options

Ergon Energy, a government-owned distribution company in Queensland, delivers power to rural and regional areas, ensuring fair prices and competition, making it impossible to switch providers.

Ergon Energy logo Header

Ergon Energy

The distribution company, Ergon Energy, is in charge of delivering power to Queensland’s rural and regional areas. The government owns the business and exerts as much control over it as necessary to guarantee that there is no competition in the market and that the prices it charges for the services it provides to customers are fair. It is impossible to move to a different electricity provider if you reside in an area covered by Ergon.

Where Is Ergon Energy Available?

Ergon Energy provides electricity across rural Queensland, excluding South East Queensland. Its coverage area does not include locations like Coolangatta, Gympie, or west to the Toowoomba foothills. In the areas of Ergon services, it’s the only electricity provider available.

Solar Energy with Ergon

Ergon Energy doesn’t offer dedicated solar plans but provides feed-in tariffs for customers with certified solar systems. Remember that while Ergon supports solar energy, they don’t assist with installing solar panels.

For solar energy that is fed back into the grid, Ergon provides a feed-in tariff of 6.58 cents per kWh. This rate isn’t comparable to the options offered in deregulated areas because Ergon operates in a regulated market.

Switching to Ergon Energy

Ergon Energy will supply your electricity if you reside in regional Queensland. You can report Ergon to modify or review your residential tariff, but you are unable to switch to another company.

There are strategies to control your energy usage and reduce your energy costs even if you are unable to move to a different energy provider.

Ways to Minimize Energy Costs with Ergon Energy

It is important to learn how to control the costs of energy, especially when the option of changing the provider is not available. But there are some effective tips that can be used in order to cut down the electricity bills with Ergon Energy.

Use Energy-Efficient Appliances

It is advisable to purchase appliances that have a high energy star rating. Such appliances are power-efficient and help reduce the amount of electricity consumed in your home.

Monitor and Adjust Usage

Open an account with Ergon and check your energy consumption trends on the internet. Some simple changes, such as avoiding leaving lights and electrical gadgets on when they are not needed, can make a big difference to the bill.

Install Solar Panels

However, Ergon does not help in the installation of the systems, but having a certified solar system can reduce one’s reliance on grid electricity. With Ergon’s feed-in tariffs, you can get credit for the solar energy that you feed back into the grid.

Join the Clean Energy Program

By enrolling in Ergon’s Clean Energy Program, you not only get to support renewable energy but you also get to offset the environmental effects of electricity use.

Time Your Usage

It is advisable to do laundry and dishwashing during off-peak hours in a bid to save on energy consumption per day.

Thus, implementing the above-mentioned approaches, it is possible to better control energy costs and still remain Ergon Energy’s customer in regional Queensland.

Ergon Energy Fotter

Green Energy with Ergon

In Queensland, Ergon Energy has the generating assets which include hydropower, solar, coal  and other energy sources. Furthermore, customers can support renewable energy by enrolling in Ergon’s Clean  Energy program which is similar to GreenPower and is government accredited.

Clean Energy Costs

Customers can choose from several GreenPower options for an additional quarterly charge based on an average annual usage of 5,000 kWh:

  • 10% GreenPower: $7.78 (0.62¢/kWh)
  • 25% GreenPower: $19.43 (1.56¢/kWh)
  • 50% GreenPower: $38.88 (3.11¢/kWh)
  • 75% GreenPower: $58.32 (4.67¢/kWh)
  • 100% GreenPower: $77.75 (6.22¢/kWh)
Ergon Energy logo

How to Contact Ergon Energy

Ergon’s customer service team operates from Townsville and Rockhampton. You can reach them through:

  • Phone: Available 8 am – 5 pm AEST, Monday to Friday.
  • Social Media: Reach out on Facebook or Twitter.

Moving with Moveinconnect

If you’re moving within Ergon’s service area or setting up electricity in a new home, Moveinconnect can assist you. Get in touch with us today to start connecting to Electricity.

Moveinconnect and Ergon Energy

If you are relocating to regional Queensland, then the process of connecting to Ergon Energy becomes easy with Moveinconnect. This is because in most places Ergon is the sole electricity supplier, and  Moveinconnect assists in ensuring that all the necessary arrangements are made and the power is connected at the right time.

FAQs About Ergon Energy in QLD

What areas does Ergon Energy cover?

Ergon Energy is the provider of electricity in the rural and regional parts of Queensland, the only exceptions being Coolangatta, Gympie, and the Toowoomba foothills. 

How do I check for Ergon Energy power outages?

You can check outages online at Ergon Energy’s website or through their social media platforms. 

Does Ergon Energy offer solar power rebates?

Yes, Ergon has a feed-in tariff of  6. 58 cents for every unit of solar energy that is fed into the grid. 

Can I change my electricity provider in areas powered by Ergon?

Yes, Ergon has the exclusive rights to supply electricity to these regions; hence, customers in these areas cannot switch to another electricity provider. 

How do I get in touch with Ergon Energy customer service?

To make a telephone enquiry, contact Ergon Energy customer service representatives from 8 am –  5 pm AEST, Monday to Friday. You can also reach out to them through Facebook or Twitter. 

Does Ergon Energy help with the installation of solar panels?

Yes and no. Ergon Energy does not provide solar panel installation, but they do have feed-in tariffs for approved systems. 

Who is the owner of Ergon Energy?

Ergon Energy Limited is a government-owned company that distributes electricity in rural  Queensland. 

How can I reduce my Ergon Energy bill?

Some of the measures include opting for energy-efficient appliances, monitoring your consumption patterns through the internet and taking advantage of the off-peak hours. It is also possible to install solar panels and be a part of the Clean Energy package to save. 

How do I sign up for an Ergon Energy account?

To sign in to your account or to set up a new one, go to the Ergon Energy login page which is available on their website.

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