Snowy Hydro owns Lumo Energy, a trusted name in the energy sector, providing electricity and gas plans to residential customers and businesses across Victoria and South Australia. Known for its focus on sustainability and local community engagement, Lumo Energy Australia offers flexible plans with no long-term contracts, making it an excellent choice for customers. Whether moving homes or changing your electricity or gas supplier, or needing smart meter support, Lumo Energy makes the process seamless. Moveinconnect can help you set up your energy connections to ensure a stress-free move.
With a commitment to renewable energy and exceptional customer service, Lumo Energy has garnered positive feedback in numerous Lumo Energy reviews since 2010. As a Climate Active-certified carbon-neutral company, they prioritise reducing emissions through initiatives like GreenPower usage and virtual meetings.
Community involvement is central to Lumo Energy. The company supports events like the Adelaide Fringe Festival and collaborates with initiatives like the Salvation Army’s ‘Safer in the Home’ program. It also sponsors sports clubs, showcasing its dedication to offering more than just gas and electricity bills—it’s about making a difference.
Services are available across Victoria and South Australia. However, Lumo gas rates and Lumo electricity rates vary based on location.
Pricing depends on your energy usage and location. For electricity, the Lumo electricity rates are designed to meet pricing benchmarks, while Lumo gas rates vary. Online comparison platforms make it easy to evaluate costs and find the best deal. Supply charges also factor into overall expenses, so understanding these alongside your energy usage is crucial.
Customers with solar panels can take advantage of feed-in tariffs to earn credits by supplying surplus energy back to the grid, reducing their overall electricity expenses. Lumo Energy rewards sustainability efforts, making it a smart choice for eco-conscious consumers.
With MyAccount portal, managing your account is simple. You can track energy usage, pay bills, and update your information at your convenience. Log in using your email or social media credentials along with your energy account number.
Lumo Energy pay bill methods are designed for flexibility. Choose from BPAY, Direct Debit, credit card, or EvenPay. Traditional payment options like phone or mail are also available. Payments made through some methods may take a few business days to process.
| Plan | Solar FiT | Features |
| Basic | 4.5 cents/kWh | Includes Lumo Rewards™ program, no contract term for electricity or gas, no exit fees, 24/7 MyAccount access, eBilling and eCommunications available, cooling-off period, 100% Australian-owned, award-winning customer service. Sign up online, move services online, or request a callback. |
| Plus | 4.5 cents/kWh | Includes Lumo Rewards™ program, $25 Bonus Lumo Rewards™ Credits for choosing electricity, $50 Lumo Rewards™ Credits for on-time electricity bill payments, no contract term, no exit fees, 24/7 MyAccount access, eBilling and eCommunications only, cooling-off period, 100% Australian owned, award-winning customer service. |
| Plan | Solar FiT | Features |
| Plus | 4.5 cents/kWh | Includes free standard moves for electricity and gas, no contract term for electricity or gas, no exit fees, 24/7 MyAccount access, eBilling and eCommunications available, cooling-off period, 100% Australian-owned, award-winning customer service. Options to view rates, sign up online, move services online, or request a callback. |
| Standing Offer | 3.3 cents/kWh | Includes Victorian Default Offer (VDO) for electricity, Lumo’s Standing Offer for gas, free standard moves for electricity and gas services, no contract term, no exit fees, 24/7 MyAccount access, eBilling and eCommunications available, 100% Australian owned, award-winning customer service. |
Lumo Energy Australia offers flexible plans for electricity or gas with competitive pricing. Customers can choose from options with no exit fees or long-term contracts, providing freedom to switch or cancel anytime. For example, their standing offer aligns with pricing benchmarks like the Default Market Offer (DMO) and Victorian Default Offer (VDO). Use tools like Moveinconnect to explore Lumo power rates or compare their plans with other energy retailers like Red Energy.
Lumo is not currently part of our panel of energy retailers. If you are considering moving electricity, gas, internet or mobile plan to Lumo Energy, visit www.lumoenergy.com to discuss your plan and connect now.
Simply follow the steps below.
Lumo services customers in Victoria and South Australia. Confirm availability and compare energy plans for your address.
Prices for electricity and gas vary based on energy usage and location. Check their rates online with Moveinconnect or contact them for a personalised quote.
Yes, Lumo electricity plans include feed-in tariffs for customers with solar panels, helping reduce energy costs.
You can Lumo pay bill via multiple methods: BPAY, Direct Debit, credit card, or Centrepay.
Yes. Lumo Energy is committed to renewable energy, offering carbon-neutral operations certified by Climate Active.
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To compare energy in VIC, NSW, QLD, SA, the ACT and TAS, call Move InConnect on 1300 786 045 or enter your details online.
