Connect Broadband with Optus When You Move Home

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Optus Broadband

Guide to Internet

Optus broadband

How do I know if my Optus internet is working correctly?

If you move home and are not sure if your new wireless broadband connection is working properly, you can conduct a broadband speed test to find out if you are reaching the speeds you have signed up for.

You may notice that web pages, images or videos are taking a long time to load, files are taking a long time to transfer or your shows and movies are buffering. These are all signs that your internet may not be performing as well as it should.

You should conduct the broadband speed test several times, at different times of the day and different days of the week to make sure the problem isn’t temporary, such as network congestion during busy times. If you have consistently slow speeds, you should contact Optus to investigate the problem.

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How do I switch to an Optus plan

If you are moving house or looking for a cheaper internet deal, let Move-In Connect make it easy. Our team of broadband experts will find you an affordable plan or bundle and connect broadband to your new property. Call us today on 1300 786 045 or enter your details online to access our 100% free-of-charge moving utilities services.

Simply follow the steps below.

  1. Contact one of our moving experts to compare internet plans for your new home by entering your details online or calling 1300 786 045.
  2. Discuss your unique internet needs.
  3. Receive our unbiased recommendations of plans from our panel of internet providers.
  4. If you like what you see we’ll take care of all the arrangements to get you connected on moving day, 100% free of charge!
  5. Relax and enjoy your move!
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Frequently Asked
Questions

About Optus contact and Bundles 

Optus customers can find great value high speed internet for business use through either an NBN connection, 4G or 5G internet.

In addition, you can bundle tablets, SIM cards, modems and office phones for all your connectivity needs.

You can choose the best broadband plans for your new home based on the type of technology available in your area. Optus offers new NBN connections, including Fibre to the premises (FTTP), Fibre to the curb (FTTC), Fibre to the node (FTTN) and Fibre to the building (FTTB), as well as wireless broadband through 5G internet connections.

When you sign up for an Optus plan, you have the option to BYO modem, which can be a great way to save money, However, if your current modem is not compatible with your new high-speed plan, you may not be able to achieve the maximum speeds of your plan. It’s important to check if your modem will work with your new connection before you make the switch.

If you need to upgrade your modem, you can buy a new one as a bundle with your Optus plan. On select NBN and 5G internet plans a modem is included free of charge if you commit to a fixed-term contract.

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To compare energy in VIC, NSW, SE QLD, SA, the ACT and TAS, call CheapBills on 1300 786 045 or enter your details online.
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