Powershop is an energy retailer in Australia that supplies electricity to households and businesses. Whether you need help with your account, want to ask about bills or need payment support, knowing the right Powershop contact saves time.
Powershop Contact Number for Home Customers
For most residential customers the main Powershop contact number is 1800 462 668. You can call this number for billing questions, account changes or general support. The contact centre is open Monday to Friday, 8am to 7pm AEDT, and closed on national public holidays.
Powershop Contact Number for Business Customers
Business customers have a separate line. The best Powershop contact number for business is 1800 728 197, open during the same hours as residential support.
Powershop Email Addresses
The main Powershop email is info@powershop.com.au, used by both home and business customers. For payment support you can email paymenthelp@powershop.com.au. Customers who rely on life support equipment can email lifesupport@powershop.com.au for priority assistance.
Other Contact Options
Powershop also accepts mail. The postal address is PO Box 1639, Melbourne, VIC, 3001.
For faults or emergencies Powershop recommends using their distributor lookup tool on the website. This tool shows which distributor services your property and provides the right emergency contact details.
Choosing the Right Contact Method
- Phone is the quickest way to resolve urgent issues.
- Email is good for detailed questions or when you want a written record.
- Payment and life support customers should use the dedicated contact details above.
