Sumo Energy Review - Is Sumo the Right Choice for You?
About Sumo Energy
Sumo Energy is an Australian-owned energy and NBN (National Broadband Network) provider, serving customers in New South Wales, Victoria, Queensland, and South Australia. This review will give you a closer look at Sumo’s offerings and its commitment to customers.
- Australian-Owned and Customer-Focused: Sumo Energy is dedicated to serving the Australian energy market. With around 40,000 satisfied customers across four states, their customer-centric approach sets them apart.
- Core Values: Sumo’s core values include continuous improvement, simplicity, and empathy. They are always looking for ways to enhance their services, ensuring an effortless experience for their customers while genuinely understanding their needs.
Sumo Energy Rates
Sumo Energy rates can vary based on your location and distribution network. It’s essential to check online for the latest information on plans available in your area. You can tailor your rates to match the way you consume electricity and maximise your savings. Choose off-peak, controlled load and/or solar feed-in tariffs to get the most from your energy plan.
Sumo Energy Services
Sumo Energy offers a range of services to meet your energy and internet needs. Here’s what they provide:
- Sumo Electricity:Â Sumo offers electricity plans for residential customers in New South Wales, Victoria, Queensland, and South Australia.
- Sumo Gas:Â Gas services are available for customers in New South Wales and Victoria.
- Sumo Internet (NBN Plans):Â Sumo also provides NBN plans with various speed options.
Sumo Internet Plans
Sumo Internet plans offer competitive pricing and several benefits, including unlimited data and flexibility in modem options. If you bundle your electricity, gas, and NBN services with Sumo, you can save up to $15 a month on your NBN plan. Here’s a look at the available NBN plans:
- Sumo SIMPLE25: Offers a typical evening download speed of 20Mbps.
- Sumo SIMPLE50: Provides a typical evening download speed of 40Mbps.
- Sumo SIMPLE100: Offers a typical evening download speed of 80Mbps.
You have the option to bring-your-own modem or add a TP Link modem to your plan for a one-time charge. The TP Link modem is a superfast dual-band WiFi modem that supports VOIP calls.
Comparing Sumo Energy Plans
Sumo Energy provides flexible plans that don’t lock you into contracts or charge exit fees. You can choose between a single rate, time of use (ToU), or controlled load tariff to suit your specific needs.
Sumo Energy VIC
- Sumo Assure:Â This plan offers a 10% guaranteed discount off the market offer for electricity usage and supply charges. It also includes low Sumo gas rates.
- Sumo Lite:Â Provides electricity equivalent to the Victorian Default Offer (VDO) with low gas rates.
- Sumo Standing Offer:Â Energy rates are equivalent to the reference price.
- Sumo Freedom (Business Plan):Â Businesses can choose a time of use or demand tariff to meet their specific energy needs.
 Sumo Energy NSW
- Sumo Assure: Similar to the Victorian plan, this plan offers a 10% guaranteed discount off the market offer for electricity usage and supply charges with low Sumo gas rates.
- Sumo Standing: This plan offers Sumo energy rates equivalent to the reference price.
- Sumo Freedom (Business Plan): Businesses in New South Wales can choose a time of use or demand tariff to meet their specific energy needs.
Sumo Energy QLD
- Sumo Assure: This plan offers a 10% guaranteed discount off the market offer for electricity usage and supply charges. However, this is a Sumo electricity-only plan.
- Sumo Standing: An electricity-only plan with Sumo energy rates equivalent to the Default Market Offer (DMO).
- Sumo Freedom (Business Plan): Businesses can choose a time of use or demand tariff to meet their specific energy needs.
Sumo Energy SA
- Sumo Lite: This is an electricity-only plan with rates equivalent to the Default Market Offer (DMO).
Where Sumo Energy is Available
Sumo Energy is available in several Australian states, with different services offered in each region. Here’s a breakdown of their availability:
- Sumo Energy NSW: Electricity and gas services are available in New South Wales.
- Sumo Energy VIC: Electricity and gas services are offered to customers in Victoria.
- Sumo Energy QLD: Sumo provides electricity services in Queensland.
- Sumo Energy SA: Electricity services are available in South Australia.
Who owns Sumo Energy?
Sumo Energy is 100% Australian-owned, with its headquarters in Melbourne. It was founded by Dominic Drenen in 2015 and was originally known as Sumo Power before adding NBN plans to its services.
In terms of awards and recognition, Sumo has won a Canstar Blue award for its great value plans and maintains a 4.5-star rating on Trustpilot. These accolades reflect their commitment to customer satisfaction.
Switching to Sumo Energy
Sumo Energy is not currently part of our panel of suppliers, but we can help you compare energy plans from other leading Australian providers including EnergyAustralia, ActewAGL, Covau, Tango Energy, Blue NRG and Energy Locals. If you need to switch your NBN plan, we can compare internet plans from Optus, TPG, Foxtel, Tangerine, More Telecom and Aussie Broadband to consider.
For those considering moving to Sumo Energy, visit www.sumo.com.au to explore the available plans in your state and connect now.
Connect Utilities In The Following States
Customers who have experienced Sumo’s services appreciate the fair pricing and plans, as well as the option to bundle energy and NBN plans with a single provider. However, some Sumo electricity reviews express dissatisfaction with the limited contact methods, the absence of an online account management option and average solar feed-in tariffs.
Sumo Energy offers various flexible payment options, making it easy for customers to manage their bills. You can pay through Direct Debit, Quick Pay, BPAY, by phone at 13 88 60, or through Centrepay.
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