Sumo Energy Review - Is Sumo the Right Choice for You?

Discover great value plans for your energy and internet needs from Sumo 💡 Compare and switch when you move with Move-In Connect!

Customer Reviews

If you’re considering Sumo Energy as your electricity, gas, or internet provider, this page will help you find out more so that you can compare energy plans with confidence. In this comprehensive Sumo electricity review, you’ll find out about their services, coverage areas, pricing, and customer satisfaction to help you make an informed decision.

About Sumo Energy

Sumo Energy is an Australian-owned energy and NBN (National Broadband Network) provider, serving customers in New South Wales, Victoria, Queensland, and South Australia. This review will give you a closer look at Sumo’s offerings and its commitment to customers.

Australian-Owned and Customer-Focused: Sumo Energy is dedicated to serving the Australian energy market. With around 40,000 satisfied customers across four states, their customer-centric approach sets them apart.
Core Values: Sumo’s core values include continuous improvement, simplicity, and empathy. They are always looking for ways to enhance their services, ensuring an effortless experience for their customers while genuinely understanding their needs.

Sumo Energy Services

Sumo Energy offers a range of services to meet your energy and internet needs. Here’s what they provide:

Sumo Electricity: Sumo offers electricity plans for residential customers in New South Wales, Victoria, Queensland, and South Australia.
Sumo Gas: Gas services are available for customers in New South Wales and Victoria.
Sumo Internet (NBN Plans): Sumo also provides NBN plans with various speed options.

Introduction

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Where Sumo Energy is Available

Sumo Energy is available in several Australian states, with different services offered in each region. Here’s a breakdown of their availability:

Sumo Energy NSW: Electricity and gas services are available in New South Wales.
Sumo Energy VIC: Electricity and gas services are offered to customers in Victoria.
Sumo Energy QLD: Sumo provides electricity services in Queensland.
Sumo Energy SA: Electricity services are available in South Australia.

Sumo Energy Rates

Sumo Energy rates can vary based on your location and distribution network. It’s essential to check online for the latest information on plans available in your area. You can tailor your rates to match the way you consume electricity and maximise your savings. Choose off-peak, controlled load and/or solar feed-in tariffs to get the most from your energy plan.

Comparing Sumo Energy Plans

Sumo Energy provides flexible plans that don’t lock you into contracts or charge exit fees. You can choose between a single rate, time of use (ToU), or controlled load tariff to suit your specific needs.

Sumo Energy VIC

Sumo Assure: This plan offers a 10% guaranteed discount off the market offer for electricity usage and supply charges. It also includes low Sumo gas rates.
Sumo Lite: Provides electricity equivalent to the Victorian Default Offer (VDO) with low gas rates.
Sumo Standing Offer: Energy rates are equivalent to the reference price.
Sumo Freedom (Business Plan): Businesses can choose a time of use or demand tariff to meet their specific energy needs.

Sumo Energy NSW

Sumo Assure: Similar to the Victorian plan, this plan offers a 10% guaranteed discount off the market offer for electricity usage and supply charges with low Sumo gas rates.
Sumo Standing: This plan offers Sumo energy rates equivalent to the reference price.
Sumo Freedom (Business Plan): Businesses in New South Wales can choose a time of use or demand tariff to meet their specific energy needs.

Sumo Energy QLD

Sumo Assure: This plan offers a 10% guaranteed discount off the market offer for electricity usage and supply charges. However, this is a Sumo electricity-only plan.
Sumo Standing: An electricity-only plan with Sumo energy rates equivalent to the Default Market Offer (DMO).
Sumo Freedom (Business Plan): Businesses can choose a time of use or demand tariff to meet their specific energy needs.

Sumo Energy SA

Sumo Lite: This is an electricity-only plan with rates equivalent to the Default Market Offer (DMO).

Sumo Internet Plans

Sumo Internet plans offer competitive pricing and several benefits, including unlimited data and flexibility in modem options. If you bundle your electricity, gas, and NBN services with Sumo, you can save up to $15 a month on your NBN plan. Here’s a look at the available NBN plans:

Sumo SIMPLE25: Offers a typical evening download speed of 20Mbps.
Sumo SIMPLE50: Provides a typical evening download speed of 40Mbps.
Sumo SIMPLE100: Offers a typical evening download speed of 80Mbps.

You have the option to bring-your-own modem or add a TP Link modem to your plan for a one-time charge. The TP Link modem is a superfast dual-band WiFi modem that supports VOIP calls.

Moving Homes with Sumo Energy

Are you planning to move and looking for energy and internet options? Sumo Energy offers electricity, gas, and internet plans for homes and businesses in Victoria, New South Wales, Queensland, and South Australia. Sumo electricity and Sumo gas plans provide convenient and affordable options for both homes and businesses. Whether you’re looking for Sumo internet to keep your new home connected or browsing Sumo internet plans for your business, switching is easy and cost-effective. You can also use Move-In Connect to help set up your connections with Sumo Energy.

Bundling with Sumo

Sumo makes it easier by offering bundled services. You can combine your electricity, gas, and internet plans under one provider. This not only helps your billing but also saves you money. Sumo’s internet plans are popular in Melbourne because they provide affordable options for homes that need reliable internet access.

Solar and Green Energy Options with Sumo

For those with solar panels, Sumo Energy offers feed-in tariffs to help offset costs by sending excess electricity back to the grid. Tariffs vary by state, making solar-friendly plans a smart choice for eco-conscious households:

NSW: 8.1c/kWh
VIC: 4.9c/kWh to 5.2c/kWh
QLD: 4c/kWh
SA: 1c/kWh to 6c/kWh

Sumo supports sustainable energy practices, helping customers reduce their environmental impact while managing costs effectively.

Who owns Sumo Energy?

Sumo Energy is 100% Australian-owned, with its headquarters in Melbourne. It was founded by Dominic Drenen in 2015 and was originally known as Sumo Power before adding NBN plans to its services.

In terms of awards and recognition, Sumo has won a Canstar Blue award for its great value plans and maintains a 4.5-star rating on Trustpilot. These accolades reflect their commitment to customer satisfaction.

Sumo Energy Review and Customer Feedback

Customers who have experienced Sumo’s services appreciate the fair pricing and plans, as well as the option to bundle energy and NBN plans with a single provider. However, some Sumo electricity reviews express dissatisfaction with the limited contact methods, the absence of an online account management option and average solar feed-in tariffs.

Payment Options

Sumo Energy offers various flexible payment options, making it easy for customers to manage their bills. You can pay through Direct Debit, Quick Pay, BPAY, by phone at 13 88 60, or through Centrepay.

Reviews

Many reviews of Sumo Energy talk about how affordable and convenient their bundled services are. Some customers mention having billing issues now and then, but Sumo quickly addresses these problems with a support team that is ready to help.

Moving Made Simple with Us

Sumo’s flexible plans, competitive rates, and bundling options make it an excellent choice for movers seeking to streamline their utilities. Opt for Sumo Energy with Moveinconnect to benefit from affordable, dependable services without the hassle.

Switching to Sumo Energy

Sumo Energy is not currently part of our panel of suppliers, but we can help you compare energy plans from other leading Australian providers including EnergyAustralia, ActewAGL, Covau, Tango Energy, Blue NRG and Energy Locals. If you need to switch your NBN plan, we can compare internet plans from Optus, TPG, Foxtel, Tangerine, More Telecom and Aussie Broadband to consider.