Moving Home? Learn About Energy Locals Services

Moving house or exploring new providers? Learn how Energy Locals supports Australians with carbon-neutral electricity and local service.

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Energy Locals have shaken up the way you pay for energy, with a fixed-fee approach that passes on wholesale electricity prices to customers for a small annual membership fee. In their own words, they are “done with the traditional energy model”. This 100% Australian-owned electricity provider offers cheap electricity and an exceptional customer experience.

There are 2 membership options available to connect electricity through Energy Locals.

Online Member

$100 sign-up bonus
Access to wholesale electricity prices
No lock-in contract
100% carbon offsets for your usage
Competitive solar feed-in tariff
Direct Debit payment method
Online support only

Local Member

Access to wholesale electricity prices
No lock-in contract
100% carbon offsets for your usage
No credit card fees
Competitive solar feed-in tariff
Phone and email support

What Services Offers

Difference

Green Retailers

How to Contact

What services do Energy Locals offer?

Energy Locals offers the following services to customers in New South Wales, Victoria, South-East Queensland, South Australia, the ACT and Tasmania.

Wholesale electricity rates
Residential electricity and gas plans
Business energy plans
Solutions for developers:
- Battery storage
- Smart metering
- Energy audits
- Onsite energy generation

What makes Energy Locals different?

Signing up to Energy Locals to have your electricity connected is a different experience from the one you are probably used to. They believe that the traditional energy model – where a retailer buys wholesale energy and marks it up to sell to customers – isn’t the best way.

Instead, they have developed a membership system, where you sign up for an annual membership in return for access to cheap, wholesale electricity prices.

In their tradition of doing things differently, they also promote innovation in renewable energy to provide clean electricity to customers.

Solar Battery Storage

Energy Locals supports Tesla and Sonnen so customers can benefit from cheaper, cleaner, stable energy from their rooftop solar power system.

Solar Power

Energy Locals are experts at getting solar installed fast! They can help solar installers get digital smart metres installed, as well as provide customers with a great solar feed-in tariff (FiT).

Peer-to-Peer Power

Along with Enosi, an Australian tech start-up, Energy Locals is trialling ways to provide peer-to-peer solar energy, meaning you can benefit from solar power even if you don’t have the right roof or budget.

Sugar Cane Power

The creative minds at Energy Locals are always on the lookout for ways to increase energy efficiency and reduce waste. They buy energy in NSW from a sugar cane powered power plant, which uses dried-out sugar cane to generate enough electricity for around 60,000 homes!

Can I get Energy Locals plans at my new home?

You can connect home and business electricity in deregulated energy markets in Australia, including Victoria, New South Wales, South-East Queensland, South Australia, the ACT and Tasmania.

Green Retailer of the Year 2025

The team at Energy Locals believe in supplying clean, sustainable energy to secure the future of Australia’s energy market. As a result of their efforts, they have been named Green Retailer of the Year by Finder for three consecutive years!

Supporting renewable energy

Energy Locals is majority-owned by Quinbrook Infrastructure Partners, a superannuation management fund that invests solely in renewable energy in Australia, the UK and the US.

As part of their commitment to renewables, they have partnered with some big names, including Tesla, Sonnen, Co-Operative Power, Indigo Power, and a wide range of first-class building developers.

Carbon offsets

Every Energy Locals member’s usage is 100% carbon offset through a scheme to purchase and surrender international carbon credits.

GreenPower

You can choose to make your energy plan, including business electricity plans, cleaner by adding 100%, 50% or 10% GreenPower to your membership. GreenPower is a government scheme to support renewable energy generation in Australia.

Sustainable energy solutions and green buildings

Energy Locals don’t just provide clean ebery plans, they are also building a cleaner, more sustainable future for Australia by working with residential, commercial and industrial developments to equip them with solar power, EV charging and battery storage. They have partnered with some of the country’s top property developers to help create gold standard ‘green buildings’, using innovative technology and skills.

Sustainable Choice Foundation member

Sustainable Choice is a leading website to help Australians buy greener. Energy Locals are a foundation member of the movement.

Connect Utilities In The Following States

QLD

NSW

VIC

TAS

ACT

QLD

NSW

VIC

TAS

ACT

Energy Locals business electricity plans

Australian businesses can benefit from the honest and transparent pricing that Energy Locals are known for when they sign up as a Business Member to connect electricity.

Business Member
No lock-in contracts and no exit fees
No price gouging promise
Low electricity rates – pay wholesale prices
100% carbon offsets
Zero hassle sign-up process

How can I contact Energy Locals?

You can visit the Energy Locals website to learn more about their plans and offers. You can also contact them at hello@energylocals.com.au or call 1300 693 637. Energy Locals business hours are from 9 am to 5pm Monday to Friday AET.

There are several other paths to customer support including their online Support Centre, featuring a chatbot to help you navigate to the topic you are searching for. There is also an online My Account portal, which includes functionality to use with your smart meter so that you can track your household’s electricity usage.

How do I switch to an Energy Locals plan?

To switch to an Energy Locals plan, you have to contact Energy Locals directly. While Move-in Connect does not have Energy Locals on our panel, you can compare energy plans from our panel of providers and find the best deal for your home or business, call Move-In Connect on 1300 786 045 or enter your details online.

Simply follow the steps below.

Contact one of our moving experts to compare energy plans for your new home by entering your details online or calling 1300 786 045.
Discuss your unique energy needs.
Receive our unbiased recommendations of plans from our panel of energy suppliers.
If you like what you see we’ll take care of all the arrangements to get you connected on moving day, 100% free of charge!
You have a 10-day cooling-off period to review your new plan and make sure you are happy with your choice.
Relax and enjoy your move!