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What services does More offer?

More Telecom specialises in NBN solutions, focussing on B2B plans to support small businesses, as well as residential options.

  • Reliable, unlimited NBN plans
  • 30% Discounts for Commonwealth Bank (CBA) customers
  • Fibre Connect program to upgrade eligible customers from FTTN/FTTC to FTTP connections
  • Bundle options with affordable modems, mobile and landline.

Business Solutions including Business-grade data with speeds up to 1,000Mbps, NBN Ready Cloud Phone Systems and Business SIM plans.

Why should I choose More Telecom for my NBN plan?

Every More NBN plan comes with some great features that we’re sure you’ll love.

  • Unlimited data
  • Free standard connection
  • No lock-in contract
  • 7-day technical support
  • Sticky IP address to stay connected to the network by not changing every time you restart your modem.

Which NBN speeds can I get with More?

It’s important to get the right speed NBN plan for your home, so you don’t end up paying for fast speeds that you don’t need. 

Luckily, More has got a plan for every scenario. The NBN speeds you can choose from include:

  • Value NBN – 25 Mbps download speed
  • Value Plus NBN – 50 Mbps download speed
  • Fast NBN – 95 Mbps download speed, 17 Mbps upload speed
  • Fast Plus NBN – 95 Mbps download speed, 24 Mbps upload speed
  • Superfast NBN – 205 Mbps download speed, 21.25 Mbps upload speed
  • Ultrafast NBN – configured on NBN1000/50 speed tier

To discuss the NBN speed that is right for your home and find out about the current prices for More’s NBN plan, call a Move-In Connect expert on 1300 786 045.

Do I get a discount as a Commbank customer?

Commbank customers get a massive 30% discount on their NBN plan for the first 12 months, making More a very affordable option for your internet needs. Make sure you let your Move-In Connect expert know that you are a CommBank customer to enjoy this fantastic discount.

How do I apply for the Commonwealth Bank customer discount?

All you have to do is let us know that you are a CBA customer and use your Commonwealth credit or debit card as the payment method for your new account and you’ll access a 30% discount on your NBN plan for 12 months.

Do I need a new modem when I move house?

If your current modem meets the BYO modem for your new More Telecom NBN plan, then it can be a great way to save money. However, if your modem is not compatible with your new NBN connection, you may experience delays getting set up, so it’s important to check the specifications carefully.

If you need a new modem, you can choose from the great value range at More including the Amazon Eero 6+ and Netcomm modems.

Does More Telecom have internet business solutions?

If you need a new internet connection for your business or offices, then a high-speed NBN plan from More is a great option.

  • Superfast Plus NBN – 205 Mbps download speed, 84 Mbps upload speed
  • Ultrafast Plus NBN – configured on the NBN1000/400 speed tier

You select from a range of business add-ons to complete your business plan. 

  • Business Modem: Your NBN business plan comes with a Netcomm NF20 Wifi 6 modem, and you have the option to enhance it by adding MESH satellites for a one-time fee.
  • PoE Switch: If you require Ethernet connections, you can select either an 8-port or 24-port PoE switch.
  • Phone Service: You can opt for either a softphone app or a Yealink desktop phone with advanced PBX features for your phone service. Local, national, and mobile calls are all included in your monthly plan.
  • Phone Add-Ons: Tailor your phone setup to your business needs by adding extras like a desktop phone sidecar, wireless extender, or a Yealink wireless headset.
  • Business Mobile Phone Plans: Choose from a range of affordable 4G and 5G mobile phone SIM-only plans based on your data requirements. Each mobile phone plan includes unlimited standard calls and SMS within Australia, 2000 MMS messages per month, a flexible no-lock-in contract, and a 500GB databank, ensuring you retain your unused data each month.

Which charities does More Telecom support?

The team is More is serious about their social responsibility. They have partnered with 2 fantastic charities to help support those in need.

  • Pancare Foundation

After losing a team member to pancreatic cancer in 2019, More established a partnership with Pancare, a charity committed to raising awareness, supporting families and funding research for upper gastrointestinal cancers.

  • Small Change Big Change

More customers can choose to add $1 to their monthly bill to support Small Change Big Change. This small amount will help to support education and engagement programs to promote good mental health, a strong sense of identity and connection beyond connectivity for young Australians.

How do I apply for the Commonwealth Bank customer discount?

More have made it so simple to get great rates through their partnership with Commonwealth Bank. All you have to do is let us know that you are a CBA customer and use your Commonwealth credit or debit card as the payment method for your new account.

How can I contact More Telecom?

You can call the Customer Service Team on 1800 733 368 between 8:30am and 6pm on weekdays. Alternatively, you can make customer service and technical requests through the online Self Care Portal, send a message online or visit them in their South Melbourne offices.

How do I switch to a More internet service?

In one easy call to Move-In Connect, we can compare NBN plans and arrange your connection. Call 1300 786 045 or enter your details online.

Simply follow the steps below.

  1. Contact one of our moving experts to compare internet plans for your new home by entering your details online or calling 1300 786 045.
  2. Discuss your unique internet needs.
  3. Receive our unbiased recommendations of plans from our panel of internet providers.
  4. If you like what you see we’ll take care of all the arrangements to get you connected on moving day, 100% free of charge!
  5. Relax and enjoy your move!

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