Now You Can Move with Aussie Broadband!

“Bloody Good Broadband”

When you move home with Move-In Connect, we don’t just organise your new connections, we scour the market to find you the best deals to save you money. That’s why we’re so excited to announce our new partnership with Aussie Broadband. With 17 years of experience and multiple awards to show for their dedication, we know you’ll love what you see at Aussie.

Keep reading to find out more about what our new partners can offer when you are moving broadband.

About Aussie Broadband 

Aussie is an Australian-owned and operated telecommunications company, offering a full range of broadband plans, including NBN and Opticomm connections. They are Australia’s 5th largest NBN provider and are known for its outstanding customer service, industry-leading technology, and expansive network coverage.

The Aussie customer experience

You only need to glance at all the 5-star reviews on Google, Facebook, and productreview.com.au to know that Aussie Broadband is the real deal!

They have three call centres, based in Morwell, Dandenong and Perth, with three separate teams for sales, service delivery and customer support. This means you will always talk to someone with expertise in your area of inquiry. They do not use any scripting in their call centres, so you will get a real response to solve your specific request.

Their customer service team is available seven days a week, from 8 am to midnight, so there’s always someone there when you need to talk!

The customer service team are highly trained experts in telecommunications, and you will find they go the extra mile to help solve your problems – they will even assist with PC troubleshooting, WiFi problems and device care to make sure you’re getting the most from your Aussie internet connection.

MyAussie App

When you sign up for a new NBN connection with Aussie Broadband, you will get access to their industry-leading self-service app – MyAussie.

You can use the app to easily manage your account at any time of the day or night. Some of the highlights include:

• Pay bills your bills
• Compare NBN plans and upgrade or downgrade
• Track your data usage
• Connect to a new service such as a mobile or home phone add-on
• Update your details for moving NBN to a new home
• Check for network outages or planned maintenance
• Contact technical support or troubleshoot broadband issues
• Conduct a broadband speed test

A network like no other

Aussie Broadband owns and operates their own NBN and fibre network, which means they do not have to rely on third-party providers to arrange new connections or fix faults. For customers, this means consistent high-speed connections that you can rely on.

So what’s their secret? Well, their state-of-the-art NBN network is connected directly to all 121 Points of Interconnect (POIs), bringing nationwide coverage and the ability to connect and restore services fast.

In addition, they have recently built their own 1200 km fibre network to provide more services to customers, with no impact on quality.

But the real secret is their network automation, which sets them apart from other internet providers. 

When you connect broadband through Aussie, you will be accessing a precision-controlled network that has been purpose designed to never drop the ball. Their advanced monitoring systems identify and fix faults as quickly as possible so you will never be stuck with lengthy outages. 

They also make sure their NBN network never exceeds 80% capacity by using automated systems to monitor traffic at all 121 POIs every 60 seconds. If the network is looking busy, the system automatically orders more bandwidth, so you won’t be slowed down by network congestion, even at the busiest times of the day.

You can see the capacity at your local NBN POI, click here. If you don’t know which POI you are connected to, simply enter your address here to find out.

Aussie awards

Aussie Broadband’s unique approach to service delivery and customer service are not only enjoyed by their 500,000 customers. They have also been widely recognised over the years through multiple industry awards, including, among others:

• Choice Best Provider – 2021/2022
• Finder Best Online Customer Service – 2021
• Roy Morgan Internet Provider of the Year – 2020
• Mozo Outstanding Customer Satisfaction – 2022
• Productreview.com.au Internet Service Provider Winner – 2022
• CSIACustomer Service Organisation of the Year – 2022/2022
• ACOMMs Diversity and Inclusion Winner – 2021

Compare broadband plans 

When you’re moving broadband to your new home, Aussie Broadband has some of the cheapest NBN plans, Opticomm options and mobile plans to save you money and get connected fast.

Whichever plan you choose will include:

• Fixed Wireless connection
• Unlimited data
• No lock-in contracts
• Australian support
• Option to add in a home phone plan
• Option to add a modem (Netcomm NF20 MESH or Google Nest)

The key to finding the best value Aussie plan is knowing the type of access technology available at your home and the speed tier that your household needs. You can talk to a Move-In Connect expert who will help you decide, or follow these links for more information:

• Which NBN connection type is available at my home?
• How to choose the right internet speed when moving broadband

Compare NBN plans

Some of the most popular high-speed Aussie Broadband NBN plans for each NBN speed tier are shown in the table below.

Compare Opticomm plans

You have probably heard of the NBN, but have you heard of Opticomm? Opticomm is the largest fixed cable alternative to the NBN, using mainly fibre-to-the-premises (FTTP) connections to deliver high speeds to residential properties.

Because Opticomm is a new technology, it is typically found in new or recently developed housing estates. You can find out if your home is in an Opticomm area by entering your address here or talking to a Move-In Connect expert.

Aussie Broadband has an affordable range of Opticomm plans for customers to take advantage of. Compare internet plans from some of the available options below.

NB: All Optimcomm plans include a $99 setup fee.

What more can I get from Aussie?

If the wide range of broadband plans and the promise of world-class customer service isn’t enough, Aussie also offers mobile and home phone add-ons to complete your telecommunication needs.

Compare mobile phone plans

Aussie Broadband have an impressive range of 4G and 5G SIM-only mobile phone plans, starting from $15 per month. Every plan includes unlimited nationwide talk and text, data sharing (4G only) and no lock-in contracts.

Aussie uses the Optus mobile networks to provide coverage throughout Australia – their 4G plans reach 98% of the population, while 5G is only available in selected areas. See their mobile phone network coverage map here.

You can see the full range of mobile plans here or talk to a Move In Connect expert to find the best plan for you.

Add a home phone

Aussie Broadband’s Voice over Internet Protocol (VoIP) add-on allows you to run your home phone through your new NBN connection. You can add a free home phone option that gives you access to incoming calls and pay-as-you-go outgoing calls or choose to add $10 per month for unlimited national calls or $20 per month for international calls.

Learn more about Aussie’s VoIP NBN phone options here.

Move your broadband to Aussie

If you are moving home, or just looking for the cheapest NBN plan, all it takes is one easy phone call to Move-In Connect. We can find you the best Aussie Broadband bundle to save you money on your new NBN connection. Just call 1300 786 045 or enter your details online to get started.

And don’t forget, our moving utilities services can compare and connect all your utilities to make moving house a breeze. 

We can compare electricity rates in your new area, connect electricity and gas, move broadband and even find you a great deal for Pay TV Australia. We have carefully selected some of Australia’s leading providers to partner with, to make sure you get the best value on your bills.

You should compare energy and internet plans whenever you move house and at least every 12 months to make sure you always have the best deal on the market. But don’t spend hours doing it yourself, call Move-In Connect on 1300 786 045 or enter your details online and let us take care of it for you.

A couple of notes

*Prices correct in November 2022

^ The maximum speed you can access at your home depends on the type of NBN connection you have. This was determined by the government’s rollout plan. NBN Co is currently completing the Fibre Connect Program, which means in the next two years, approximately 2 million homes with FTTC or FTTN connections will be eligible to be upgraded to an FTTP connection. 

• Find out which NBN connection type is available at your new home.
• Learn more about the different types of NBN access technology.
• See if you are eligible for the Fibre Connect Program to upgrade to faster speeds.