Save More When You Move Internet With TPG and Move-In Connect

Move-In Connect and our internet partner TPG are here to make moving your home broadband a breeze! Whether you’re upsizing, downsizing, moving into an apartment or even moving your business premises, a Move-In Connect expert can find you the perfect TPG internet solution to save you money and move without the hassle.

Keep reading to find out why TPG is a great choice for your next move. 

Who are TPG?

TPG is a household name when it comes to internet providers. They are Australia’s second-largest supplier of broadband, servicing over 2 million homes and businesses.

They first opened their doors in 1986 as Total Peripherals Group and since then have gone from strength to strength to become the internet powerhouse they are today. Most recently, in 2020, they merged with Vodafone to become TPG Telecom, offering more home and business broadband solutions than ever before.

TPG-owned and operated networks

TPG takes end-to-end responsibility for the service they provide by owning and operating their own network. Their infrastructure includes world-class inter-capital and metropolitan fibre optic networks, an international PPC-1 submarine cable and next-generation carrier-grade voice and data infrastructure.

This extensive infrastructure gives them the means to offer NBN plans, ADSL2+, fibre optic and ethernet broadband, SIM plans and various business solutions to suit every need, no matter how big or small.

For customers, this means fast, quality service, easy connections when you are moving broadband and prompt response to faults and issues because there are no third parties involved in delivering your broadband.

Putting customers first

TPG’s products and services have all been carefully designed to make life easier for their customers. If you ever need help, there is an array of online and offline options available, so you can find support in the way that suits you best.

• Call centre customer barbell row smith machine guide service – talk to a superstar customer service representative 7 days a week between 8 am and 10 pm for help with accounts and billing.  
• Call centre technical support  – a highly trained technical expert is waiting to help you with your installation or troubleshooting needs 7 days a week between 8 am and 10 pm.
• TPG Online Support and Community – choose this comprehensive support section on the TPG website to help you with installation, troubleshooting and faults.
• MyAccount – use the MyAccount website function at any time of the day or night to manage your contact details, pay a bill, view your plan details or contact a team member.
• My TPG – this leading mobile app lets you take care of everything in one place. Features include:
  • Manage accounts and billing 
  • Update your profile and personal details
  • Upgrade or downgrade your NBN plan
  • Perform ADSL2+, FTTB or NBN connection tests and lodge a fault if required
  • Run a broadband speed test
  • Track the progress of faults you have lodged
  • Track your installation progress for a new connection

Award-winning broadband and NBN plans

You can rest assured that TPG is the real deal – they’ve been winning awards since 2007! When you’re moving NBN, you can’t go wrong with the 2022 winner of Canstar Blue’s Outstanding Value NBN Plans, or WhistleOut’s 2022 winners for Best Prepaid Provider – Large Plans. 

TPG internet for your home

Choosing the right internet plan for your new home can be confusing, but the team at Move-In Connect has made it a breeze! Whether you’re looking for an NBN plan, a superfast 5G connection or the best internet for your apartment building, there’s an affordable solution for you.

An NBN plan for every speed tier

If NBN is available at your new home, then TPG has got a plan for you. If you’re not sure if you can get NBN in the area you’re moving to, enter your address here. And don’t worry, if NBN isn’t there yet, you can pre-order your plan and TPG will give you a call when it’s ready.

The trick to getting the cheapest NBN plan is making sure you know the right internet speed for your internet activities, otherwise you could be paying for a fast plan that you don’t need. 

For most people, between 25Mbps and 50Mbps is adequate to stream tv shows and movies, scroll social media and make calls. To find the best value, when you look at NBN plans, compare the right speed for your home.

A Move-In Connect internet expert can help you decide which NBN speed tier is best for you, or read our guide here: How to choose the right internet speed when you connect broadband.

Whichever NBN speed you choose with TPG, you will enjoy the following benefits:

• Unlimited data
• Flexible plans – upgrade or downgrade with no fees
• Bundle with a SIM
• Bundle with a home phone
• Option to BYO modem or add a modem for $109.95

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*Prices are correct in November 2022.

^FTTP and selected HFC connection only. Read more about the different types of NBN connections here: Connecting to the NBN network.

5G wireless internet

A TPG 5G plan is a great choice for affordable and fast internet in your home or office. If you are not sure if NBN or 5G is better for you, read our guide: 5G vs NBN.

Every 5G plan from TPG is chock full of features including:

• Unlimited data
• $0 activation fees
• Instant connection – no technician appointment needed
• Premium 5G WiFi modem included
• Flexible contract

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*Prices are correct in November 2022.

The best apartment internet – TPG FTTB bundle

If you are moving into an apartment building, a fibre-to-the-building (FTTB) bundle could be the perfect choice for your new internet connection. TPG owns and operates the end-to-end fibre network infrastructure that delivers their FTTB service, meaning they have full control to provide fast connections and respond to faults without relying on a third party.  

Check if your new address is eligible for an FTTB bundle here.

Each FTTB bundle includes these benefits:

• Unlimited data
• Home phone call pack included
• Modem with advanced WiFi 6 technology capability included
• $0 set up fee with an 18-month contract or;
• Month-to-month contract with a $99.95 set up fee

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*Prices correct in November 2022

Connect your office with a TPG broadband bundle 

Streamline your business accounts by choosing a TPG Small Business bundle to connect your office. Each bundle includes everything you need for your business phone, internet and mobile needs, so you can manage it all through one easy account.

• Unlimited data
• Office phone line call pack 
• Flexible plans – upgrade or downgrade at any time
• Static IP to enable a host of networking solutions
• High-speed WiFi modem with the latest WiFi 6 capability
• Option to bundle a BizPhone 
• $0 set up on an 18-month contract or;
• No lock-in contract with a $99.95 set-up fee

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*Prices are correct in November 2022.

To find a TPG Bundle that meets your business needs, talk to a Move-In Connect expert. We can tailor a plan to help you save money in your office.

SIM-Only Mobile phone plans

Complete your connectivity needs with an affordable plan from TPG’s SIM-only range. Their mobile plans use the Vodafone network to bring extensive 4G coverage all over Australia, with 5G options on the way.

Some of the great features included in every TPG mobile plan include:

• Unlimited talk and text to national standard numbers
• $0 delivery and set up
• No lock-in contract
• Choose to keep your existing number or get a new one
• Option to use prepaid credit to stay in control of your spending

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*Prices are correct in November 2022.

How to connect your new home to TPG

If you are moving house and need a new broadband connection, it’s as easy as picking up the phone to Move-In Connect. One of our broadband experts will help you choose the best value TPG plan for your new home’s needs and take care of setting up your account to make sure you’re connected by moving day.

Simply call 1300 786 045 or enter your details online to get started with our 100% free moving utilities services.

Save more when you move

Don’t forget, our comprehensive moving utilities services can also compare electricity rates, gas plans and Pay TV Australia to save you even more on your bills when you move house.

When you move with Move-In Connect, our experts will compare energy and connect electricity and gas to the best value plan from one of our carefully selected partners. Our panel of electricity and gas suppliers include:

• EnergyAustralia
• ActewAGL
• Covau
• Tango Energy
• Blue NRG
• Energy Locals

We can also help you move your internet and Pay TV Australia to your new home with one of our leading internet, telecommunications and home entertainment partners.

• Optus
• TPG
• Foxtel
• Tangerine
• More Telecom
• Aussie Broadband

If you have a move coming up, or if you just want to start saving on your bills, simply enter your details online or call one of our moving experts on 1300 786 045.