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What services do Tangerine offer?

Tangerine was founded by brothers Andrew and Richard Branson, veterans of the NBN industry so naturally reliable high-speed NBN is their focus.

  • Award-winning, “Juicy” NBN plans
  • Fresh Fibre – free upgrades for eligible customers from FTTN/FTTC to FTTP connections
  • Options to bundle other products and services
    • Modem
    • Mobile plan
    • Home phone

How do I choose a Tangerine NBN plan?

Choosing the right NBN plan from Tangerine depends on your internet needs and budget. The size of your household, how many users need to be online concurrently and the type of activities you need to do online will determine the best speed for your internet connection.

NBN plans with fast speeds are the most expensive, so make sure you understand the speed you need so you don’t end up paying more than you need to.

Tangerine has 5 NBN plans to suit every home:

  • Value – 25 Mbps download speed
  • Value Plus – 50 Mbps download speed
  • Speedy – 95 Mbps download speed
  • Superspeedy – 205 Mbps download speed

Ultraspeedy – configured on the NBN1000/50 tier

Can I bundle internet security with my NBN plan?

Tangerine offers Eero Secure with their NBN plans to protect customers online. This is an internet security subscription that guards your devices from a range of online threats. When you purchase an eero product through Tangerine Telecom, you will receive a 12-month eero secure subscription.

Some of the benefits include:

  • Internet backup
  • Advanced security
  • Content filters
  • Block and allow parental controls
  • Ad blocking
  • Multi-user support
  • Internet usage insights

Does Tangerine have 5G internet?

You can choose from 3 data-only SIM plans to access high-speed 5G internet either from home or on the move. 

Depending on your internet needs, you can choose from 100GB, 200GB or 400GB on a no lock-in contract. You can also bundle the Inseego 5G Mi-Fi M2000 modem to connect multiple devices at once, perfect for use at home.

If you want to use your broadband on the move, you will enjoy a reliable connection through Telsta’s 3G, 4G and 5G network, meaning you can get online from almost anywhere in Australia.

Can I get a mobile phone through Tangerine?

You can get a great value SIM-only plan from Tangerine to make your monthly mobile phone costs more affordable. 

There are 6 plans to choose from, depending on how much data you want to include. Every plan includes a no lock-in contract, a 500GB data bank and unlimited standard SMS and calls within Australia.

Can I bundle internet services?

For the ultimate convenience, you can bundle all your telecommunications plans with Tangerine, including NBN plans, mobile SIMs, data-only mobile 5G internet, home phone and modems.

  • Home phone plans are available for $10 per month, including unlimited standard calls to fixed and mobile numbers in Australia.
  • Mobile SIM plans start from just $22 per month for 12GB of data on SIM-only plans with unlimited standard calls and SMS. If you need more from your mobile, there is a huge range of plans up to 150GB.
  • Modems – you can bundle an Eero or Netcomm modem with your Tangerine NBN plan to make the most of your new NBN connection. There are multiple choices to suit different sized households and speed requirements.

Why should I choose Tangerine Telecom?

Tangerine have plenty of reasons you should choose them for your NBN plans and 5G internet when you move homes. Here are some of our favourites.

  • 14 day NBN connection trial – cancel without paying a cent if you’re not satisfied
  • Discounted NBN plans for the first 6 months for new customers
  • No set up fees
  • Unlimited data
  • Super quick answer time
  • Technical support available 7 days a week
  • Change plans at any time for free
  • BYO modem option
  • $50 referral bonus

Is Tangerine part of the Commonwealth Bank?

Since 2021, Tangerine has been part-owned by Commonwealth Bank. The company is 100% Australian-owned, and was founded in 2013 by brothers Andrew and Richard Branson, who have both worked in the NBN industry for many years. Their head office is in South Melbourne with operations in Geelong and Mudgee.

How do I contact Tangerine?

You can talk to the Australia-based Tangerine team between 8.30 am and 7 pm on weekdays and 9 pm and 6 pm on Saturdays on 1800 211 112. Their head office is in South Melbourne, with operations in Geelong and Mudgee.

Alternatively, you can use online options including My Account, Live Chat, the Tangerine WhatsApp channel or search in the comprehensive Help and FAQs section of the website.

How do I switch to a Tangerine NBN plan?

The easiest way to switch to Tangerine is to call Move-In Connect and use our 100% free moving utilities services. We will compare internet plans and arrange your new connection for you, and we can even find you a better deal on your electricity, gas and Pay TV Australia in the same easy phone call. Call 1300 786 045 or enter your details online.

Simply follow the steps below.

  1. Contact one of our moving experts to compare internet plans for your new home by entering your details online or calling 1300 786 045.
  2. Discuss your unique internet needs.
  3. Receive our unbiased recommendations of plans from our panel of internet providers.
  4. If you like what you see we’ll take care of all the arrangements to get you connected on moving day, 100% free of charge!
  5. Relax and enjoy your move!


Call Us On

1300 786045

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