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What Services Do TPG Offer?

TPG offers a broad range of telecommunications services throughout Australia.

  • Residential internet plans, including NBN and 5G
  • FTTB Bundle specifically designed for apartments
  • Small Office Solutions
  • Business and Enterprise Solutions
    • Office phone line call pack
    • Static IP to enable a host of networking solutions
    • Option to bundle a BizPhone
  • SIM-only mobile phone plans

How do I choose the right TPG NBN plan when I move home?

There are several factors you need to consider before you choose an internet plan for your new home, and remember, the fastest NBN plans are not always the right choice for you.

You should consider the size of your home, how many people will need to connect at once and the type of activity you need the internet for, such as streaming videos and movies, working from home or playing online games.

There are 6 NBN plans to choose from to match the speed you need as well as your budget. You can also choose to BYO or bundle your modem. 

Every NBN plan includes unlimited data and is a month-to-month contract, however, minimum spends apply if you choose to bundle a new modem with your plan.

  • NBN12 – 12 Mbps download speed 
  • NBN25 – 25 Mbps download speed
  • NBN50 – 50 Mbps download speed
  • NBN100 – 90 Mbps download speed
  • NBN Home Superfast – 210 Mbps download speed

NBN Home Ultrafast – 450 Mbps download speed

Does TPG have other Wireless Broadband options?

A 4G or 5G Internet Home Wireless Broadband plan is a great value alternative to the NBN. For small households, a 4G connection is a cheap option that will deliver everything you need, whereas 5G internet is great for faster speeds if you stream 4K content, play online games or work from home.

TPG 4G internet connection features:

  • 20 Mbps maximum download speed
  • WiFi modem included
  • No lock-in contract
  • $0 set-up fees

TPG 5G internet network is now available in select parts of major cities. If it’s available for you, it can provide a great value connection with no need for technicians to set it up – just plug in your modem to get connected instantly. 

Each 5G plan includes a Premium WiFi 6 Modem, unlimited data, no lock-in contract and a $0 installation fee.

  • TPG 5G Plus – 49 Mbps download speed
  • TPG 5G Premium – 100 Mbps download speed

Do I need a Fibre-to-the-Building internet plan?

TPG has designed a special plan just for apartment dwellers. Using the NBN’s Fibre-to-the-Building (FTTB) connection technology, this plan delivers high-speed connections with flexible conditions, perfect for renters.

  • 90 Mbps download speed
  • Unlimited data 
  • High-speed WiFi 6 modem
  • Month-to-month plan
  • Your choice of pay-as-you-go calls, unlimited national and mobile calls or unlimited national, mobile and international calls

To be eligible for this NBN plan, your building needs an FTTB connection. Talk to a Move-In Connect expert to find out if a TPG FTTB NBN plan is available in your home.

TPG internet plans for business solutions

TPG Small Office plans are designed to be fast, flexible and reliable to keep your business connected. You can choose between NBN or fibre plans and there is also the option to bundle other business essentials, such as a BizPhone with features such as call transferring, call waiting, interactive menus, auto-attendant and cloud services.

  • NBN Connections for Business

There are 3 NBN speed tiers for businesses to choose from – NBN 12, NBN 50 plans or NBN 100. You can also tailor your contract and data to suit your business requirements. You can choose an 18-month or no lock-in contract, and an unlimited or 500GB plan.

  • Fibre Internet Plans for Business

TPG business customers can enjoy superior reliability from TPG Telecom’s enterprise-grade metropolitan fibre network, which comes with a 99.95% service availability guarantee. 

You can choose between Fast Fibre 400 Mbps or Fast Fibre 1000 Mbps, depending on your speed requirements. You can also choose how you use bandwidth – you can use it all for the internet or split it between up to four services such as cloud services, data or voice solutions, to make it work for your business needs.

How can I contact TPG?

You can talk to a superstar customer service representative 7 days a week between 8 am and 10 pm by calling 13 14 23.

Other options include the TPG Online Support and Community, MyAccount and My TPG, a mobile app that lets you Manage accounts and billing, Update your profile and personal details, Upgrade or downgrade your NBN plan, Perform ADSL2+, FTTB or NBN connection tests, Run a broadband speed test and much more.

How do I switch to TPG?

To compare your internet plan with the options available from TPG, simply call Move-In Connect on 1300 786 045 to talk to an expert or enter your details online. We’ll find you the best plan and arrange the connection for you, so you don’t have to lift a finger.

Simply follow the steps below.

  1. Contact one of our moving experts to compare internet plans for your new home by entering your details online or calling 1300 786 045.
  2. Discuss your unique internet needs.
  3. Receive our unbiased recommendations of plans from our panel of internet providers.
  4. If you like what you see we’ll take care of all the arrangements to get you connected on moving day, 100% free of charge!
  5. Relax and enjoy your move!


Call us on

1300 786045

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