Australian telecommunications retailers: connect broadband to your new home

We’ve gathered together our favourite internet, phone and pay tv Australia retailers to compare internet providers for our home or small business. 

To find a cheap internet plan that is perfect for you, call our team on 1300 786 045 or enter your details online to use our 100% free moving utilities services.

Optus

Optus is one of Australia’s largest telecommunications companies, offering mobile plans and devices plus home internet services to over 10.5 million customers, both individuals and businesses, across every state in Australia. 

Optus is one of our preferred suppliers due to their range of plans, exceptional customer service and low costs. We’ve done a lot of homework to find our preferred suppliers, so you can be sure you’ll find a plan to suit your needs with Optus!

Optus at a glance

Optus was established over 30 years ago and has impressive mobile network coverage, at over 98.5% of the population as well as NBN plans that have been top-rated by the ACCC. With their range of offerings, you can also access discounts by bundling your mobile and home internet, and there are further savings to be made through an Optus family plan that lets you share data to avoid going over your monthly data limit. If you sign up for a 12, 24 or 36-month contract you can also spread the cost of your device to make it an affordable monthly sum.

Optus prides itself on creating positive change for its customers with innovative plans and customer service, such as their self-service My Optus app that lets you manage your account, track your data usage, pay your bills and recharge your phone from anywhere at any time. They have also introduced a 24/7 support team, accessible through the app, by phone or by email.

Reasons to choose Optus

As one of our preferred suppliers, we’ve taken the time to get to know Optus to make sure they’re an excellent option for you.

• 98.5% mobile network coverage – perfect no matter where you live.
• Comprehensive mobile phone options including prepaid, SIM only and family plans.
• Home internet and NBN.
• Exceptional 24/7 customer service.
• My Optus app for full control of your account.
• Optus Student Hub, offering discounts on plans and devices for students.
• Bricks and mortar stores throughout Australia for face-to-face service.
• 5G phone price match guarantee

Optus Internet and Mobile Plans

How do I change my plan to Optus?

To move your mobile or NBN plan to Optus, contact us by entering your details here or calling 1300 786 045. Our team of experts will help you understand your unique mobile and internet requirements and find you the best plan to meet your needs.

Belong

Belong is a subsidiary of Telstra, which was established in 2013. It currently services over 600,000 customers with its broadband and mobile offerings. Their plans are available across Australia and are suited to individuals and families, although their multi-device plans could be used for small businesses. 

Belong is one of our preferred suppliers, due to their easy-to-understand, no-fuss plans and exceptional customer service. 

Belong at a glance

Belong offers 3G and 4G mobile data and broadband plans, with coverage of 98.5% of Australia. They do not offer 5G plans yet, with the aim of keeping costs low for customers by using the existing 3G and 4G networks. 

Belong is Australia’s first carbon-neutral mobile and internet provider, so if you’re passionate about your impact on the planet, they are an excellent choice for you. They are accredited by the government’s Climate Active initiative and offset their carbon by investing in Australian renewable energy projects and other United Nations certified projects. And it’s important to note that they are doing this without passing on any of the cost to customers.

Belong’s customer service offers a range of options, including their website, Facebook page and iPhone and Android apps. They also have a self-serve portal where you can manage your account online, including payment options, moving house and order tracking. For ease of purchase, you can buy Belong SIM cards from a range of high street retailers including JB HiFi, Coles, Woolworths, Officeworks, Australia Post and The Good Guys.

Reasons to choose Belong

As one of our preferred suppliers, there are lots of reasons you should choose Belong for your mobile and internet.

• 100% carbon neutral
• Award-winning
  • Most Satisfied Postpaid Mobile Customers, Canstar Blue, 2020
  • Green Telco of the Year, Finder Awards, 2020
  • Green Mobile Plan Provider of the Year, Finder Awards, 2021
• Data gifting option to other nominated Belong customers
• Data banking so you don’t lose your unused data at the end of the month
• No lock-in contracts

Belong Internet and Mobile Plans

How do I change my plan to Belong?

To move your mobile or NBN plan to Belong, contact us by entering your details here or calling 1300 786 045. Our team of experts will help you understand your unique mobile and internet requirements and find you the best plan to meet your needs.

Telstra

Telstra is one of Australia’s largest telecommunications companies, offering mobile plans and devices to individuals and businesses, across every state of Australia.

Telstra offers mobile talk, text and data bundles for personal and business use, as well as a range of devices including smartphones, tablets and wearable devices.

Telstra at a glance

Telstra was established in the 1970s as Telcom, and later became Telstra in 1992 when it merged with the Overseas Telecommunications Corporation. Today, Telstra services 18.8 million retail mobile services, 3.8 million retail fixed bundles and standalone data services, and 960,000 retail fixed standalone voice services and boasts Australia’s largest 5G network. 

You can choose from a range of mobile plans to suit your needs, including post-paid, prepaid and SIM only. For home internet, choose from NBN or 5G networks, and for even more savings you can bundle your plan, device and internet.

Their customer service offers a comprehensive range of options, from the self-serve options of the app and online portal, online messaging, a call centre and support pages. They have taken their customer care to the next level with Telstra Health, which offers innovative digital solutions for hospitals, age care and a wide range of other health initiatives.

The Telstra Plus rewards program lets customers build reward points when they pay their bills, and cash them in for discounts and offers from a large range of retailers. 

Reasons to choose Telstra

Telstra is one of the biggest telecommunications companies in Australia for a reason. Here are some of the reasons to choose them for your mobile and internet.

• Australia’s largest 5G network
• Rewards and offers with a range of retailers through Telstra Plus
• Competitive personal, business and enterprise plans
• Bricks and mortar stores throughout Australia for face-to-face service
• Price match guarantee for mobile devices on eligible plans

How do I change my plan to Telstra?

Telstra is not currently part of our panel of telecommunication providers. To move your internet or mobile to Telstra, visit www.telstra.com.au  or call 13 22 00 to discuss your plan.

MyRepublic

MyRepublic was established in 2011, with its headquarters in Singapore. They expanded to Australia in 2016, and now service Singapore, New Zealand, Australia and Indonesia with affordable internet and energy plans. 

MyRepublic at a glance

MyRepublic is the fastest-growing telecommunications company in Asia-Pacific, and they plan to continue their growth in the coming years with further expansion into the region. They currently have around 80,000 customers in Australia on their NBN plans.

MyRepublic NBN plans are designed to be simple and fuss-free. Every plan includes unlimited data and no set-up fees if you BYO modem. You can choose to add a TP-Link VR2100v modem for an upfront cost of $279, or $10 per month over 24 months. You can also choose to add a VoIP home phone service either on a pay-as-you-go basis or for $10 per month for unlimited national calls, or $20 per month for unlimited national and international calls.

MyRepublic’s innovative approach to data plans has been recognised for their quality and value, with two of its plans winning major prizes in the 2021 Mozo awards. They were awarded the Expert’s Choice Awards for their Home Super-Fast Plan 250/25Mbps and Home Ultra-Fast Plan 1000/50Mbps.

As well as low-cost plans, MyRepublic customers can save more with the MyRewards program that gives customers the chance to earn points to use as cashback with a range of retailers, including MenuLog and a variety of food and shopping options.

Reasons to choose MyRepublic

As the new kids on the block, there’s plenty to love about MyRepublic.

• Award-winning plans – major category winners in the 2021 Mozo Awards
• Comprehensive customer service – use My Account, call or chat online
• The MyRepublic App lets you view and pay bills, request an extension, track your order and more
• Add a Home Phone plan using VoIP
• Easy to compare plans – choose the speed for you from Standard to Gamer Pro
• Rewards and offers with a range of retailers through the MyRewards program
• No lock-in contracts for full flexibility
• 30-day happiness guarantee – your monthly plan fee and any hardware costs refunded if you are unhappy with the service (T&Cs apply)

How do I change my plan to MyRepublic?

MyRepublic is not currently part of our panel of telecommunication providers. To move your internet to MyRepublic visit myrepublic.net/au/ or call 1300 130 888 to discuss your plan.

Aussie Broadband

Aussie Broadband is Australia’s fifth largest NBN provider, but this impressive company still has the attitude of a smaller company, offering its signature personal service to households, small businesses and enterprise customers looking for internet and mobile plans.

Aussie Broadband at a glance

Aussie Broadband was established over 16 years ago, and has made its mark in the Australian telecommunications field. They now service over 300,000 residential and business customers across the country with their mobile and home internet plans.

Whether you are a heavy internet user or a casual browser, you’ll find a plan to suit your needs among Aussie Broadband’s offerings. The Starter plan is just $59 per month, with no lock-in contract and is perfect for customers with basic internet needs. For seniors, there are further discounts available, with a phone and internet bundle starting from $50. For gamers and customers with more specific needs, you can opt to build your own plan by choosing the speed and data limit that suits you, so you’re not paying for anything you won’t use.

Aussie Broadband is wholly Australian-owned and operated, with call centres in metro and regional Victoria. They also have a range of alternative customer service options, including the MyAussie Portal, MyAussie App and an online Help Centre where you can self-serve your account updates and troubleshoot any issues.

For customers who are not yet in NBN coverage areas, Aussie Broadband has Opticomm plans available, offering comparably fast internet speeds. 

Reasons to choose Aussie Broadband

• Award-winning customer service – recognised by Product Review, Choice and Roy Morgan
• Award-winning network – awarded Australia’s best fixed line broadband provider at the 2018 & 2019 Edison Awards.
• Plan to suit all needs, including build-you-own plans and seniors discounts 
• Easy self serve options for full control of your account, including the MyAussie App and MyAussie Portal
• No excess data charges on all plans
• Affordable entertainment options – bundle with Fetch on unlimited plans.

How do I change my plan to Aussie Broadband?

Aussie Broadband is not currently part of our panel of telecommunication providers. To move your internet or mobile to Aussie Broadband visit www.aussiebroadband.com.au or call 1300 880 905 to discuss your plan.

TPG

TPG was founded in 1986 as the Total Peripherals Group. In July 2020, they became part of the TPG Telecom Limited group of companies, following the merger of TPG and Vodafone Hutchison Australia. The TPG Telecom group is now Australia’s second biggest fixed line broadband provider. TPG owns end-to-end network infrastructure, including extensive national and international fibre optic networks, which means it can take responsibility for every stage of the services they offer.

TPG at a glance

The TPG Telecom Group services over 2 million customers, with TPG connecting over 800,000 NBN customers. Their Australia-wide network includes Australia’s largest internet exchange and third largest metropolitan fibre optic network, so it’s more than likely you’ll be covered!

TPG offers a range of NBN, 5G and wireless home internet plans to cater to a variety of needs. Plus, their flexible, no lock-in contracts make them perfect for renters who might need to change plans at short notice.

For customers with basic internet needs, the unlimited data wireless plan starts from $54.99 per month, including a modem, and offers a slightly cheaper alternative to the NBN. If your internet needs are more serious, the Home Superfast and Home Ultrafast plans offer unlimited data and high speeds for $124.99 per month and $144.99 per month, with discounted rates available for the first 6 months.

Bundle discounts are available for TPG customers saving $10 per month if you have your internet and mobile with them, and you can make an additional saving by choosing the BYO modem option.

Reasons to choose TPG

As one of the largest internet providers in Australia, there are a lot of reasons to choose TPG.

• Award-winning plans – awarded Canstar Blue Outstanding Value in 2021 and 2022
• Fully flexible plans – change or cancel at any time with no lock-in contracts
• Build your own plan by choosing your speed and call pack to suit your needs
• Save an additional $10 per month with an internet and mobile bundle
• Manage your account through the My Account portal or TPG app
• Access customer service your way via the call centre, email, online help centre of the TPG app

How do I change my plan to TPG?

TPG is not currently part of our panel of telecommunication providers. To move your internet or mobile to TPG visit www.tpg.com.au or call 13 14 23 to discuss your plan.

Vodafone

Vodafone is an international telecommunications company, founded in the UK in 1984. They established their Australian branch in 1992, and most recently became part of the TPG Telecom Group in July 2020, along with TPG. As an international brand, Vodafone is leading the way when it comes to 5G, with a presence in 15 countries, including the UK, Germany, Spain, Italy and New Zealand – more than any other 5G provider.

Vodafone at a glance

Vodafone offers mobile, internet and NBN plans across Australia and are rolling out 5G services in selected areas of major Australian cities. 

Although they are a global company, Vodafone Australia proudly employs approximately 1,500 people across their offices in Sydney, Melbourne, Brisbane, Adelaide and Perth offices and the contact centre in Hobart. They also have around 100 retail stores throughout Australia.

Vodafone’s home internet plans start from $60 per month for unlimited 4G, perfect for 2-3 users and a cheaper alternative to the NBN. You will receive a $10 discount per month if you are also a Vodafone mobile customer. For heavier internet usage, the Vodafone NBN Superfast Plan provides speeds of 200Mbps for 5+ users. You can save $15 per month on NBN plans by bundling with a Vodafone mobile service.

The Vodafone customer support options include online help, a Hobart-based call centre, 24/7 online chat and in-store support.

Reasons to choose Vodafone

• 30 Day Network Satisfaction Guarantee for new customers
• 4G, 5G and NBN plans to suit every kind of internet usage needs
• Generous bundle offers – save from 5% to 20% when you bundle eligible phone, tablet and/or modem plans
• Investment in regional coverage – as part of the Australian Government’s Mobile Black Spot Program, Vodafone is investing more than $20 million to build 75 new towers in New South Wales, Tasmania, Queensland, Western Australia and Victoria
• Customer service via online chat or Australian based call centre
• Bricks and mortar stores throughout Australia for face-to-face service.

How do I change my plan to Vodafone?

Vodafone is not currently part of our panel of telecommunication providers. To move your internet or mobile to Vodafone visit www.vodafone.com.au or call 1300 100 515 to discuss your plan.

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