EnergyAustralia Contact and Support Information
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EnergyAustralia Contact and Technical Support Information

Whether you’re considering EnergyAustralia as your energy provider or you’re already a valued customer seeking assistance, Move-In Connect is here to guide you. In this comprehensive guide, we provide you with all the essential information, including Energy Australia contact numbers, Energy Australia opening hours, and a range of customer service options to meet your needs.

Learn About Energy Australia Contact Options

Learn About Energy Australia Contact Options

At Move-In Connect, we understand the importance of easily accessible support when it comes to your energy needs. The details below are the best way for EnergyAustralia customers to access support:

  • Phone Assistance: Dial 133 466 for general inquiries, billing concerns, or any other questions you may have. A simple phone call is often the quickest way to connect with EnergyAustralia.
  • Email Correspondence: Prefer written communication? Use the online form or the Energy Australia email enq@energyaustralia.com.au for a prompt response from the EnergyAustralia email team.
  • Live Chat Support: Enjoy the convenience of live chat on the Energy Australia website for quick answers without making a phone call.
  • WhatsApp Channel: Reach out at any time of the day or night through Energy Australia’s WhatsApp channel for seamless communication.
  • My Account Function: Manage your details, switch plans, and pay bills at your convenience using the My Account function.
  • Emergency Contact: In case of an energy-related emergency, dial 000 for life-threatening situations or contact your energy distributor for other faults and emergencies.

Energy Australia Contact Number 

Happily, you no longer need to find the right number to contact Energy Australia. Wherever you are in Australia, and whatever your need, simply call Energy Australia general inquiry number, 133 466, and be seamlessly transferred to the service department relevant to your call.

  • Energy Australia Phone Number VIC: 133 466 
  • Energy Australia Phone Number NSW: 133 466 
  • Energy Australia Phone Number QLD: call 133 466 
  • Energy Australia Phone Number SA: call 133 466 
  • Energy Australia Phone Number ACT: call 133 466 

Energy Australia Opening Hours By Contact Method

Energy Australia Opening Hours By Contact Method

Energy Australia contact hours vary for each contact method, ensuring you can reach out at different times.

  • Phone Assistance: Call Energy Australia Monday to Friday from 8 am to 7 pm AEDT.
  • Chat Support: Energy Australia chat is open Monday to Friday from 8 am to 9 pm AEDT, and Saturday from 9 am to 6 pm AEDT.
  • WhatsApp, Online Form, and My Account: Available 24/7 for your convenience.
  • Emergency Assistance: Energy Australia emergency assistance is available at any time by calling 133 466, with the option to be transferred to your distributor by entering your postcode.

Understanding the Energy Australia Customer Service Approach

EnergyAustralia is committed to excellent customer service. Their well-trained and knowledgeable customer service team is ready to assist with various inquiries, from billing questions to energy plan options.

EnergyAustralia has specific teams for various areas, including billing and inquiries, sales and moving house, complaints and feedback, small business energy, large business energy, heating, cooling, and hot water system warranty claims, meter installations and upgrades, and solar power and battery storage.

Use the details below to contact these teams directly:

  • Billing and enquiries – 133 466
  • EnergyAustralia Sales and Moving House – 136 102
  • Complaints and feedback – 133 466
  • Small business energy – 1800 146 749
  • Large business energy – 1300 362 466
  • Heating, cooling and hot water system warranty claims – 136 385
  • Meter installations and upgrades – 1800 818 378
  • Solar power and battery storage – 1800 108 633

Explore More with Move-In Connect

Explore More with Move-In Connect

EnergyAustralia goes the extra mile to ensure easy accessibility for all your energy-related needs. Whether you prefer calling, emailing, or chatting online, there’s an EnergyAustralia channel to suit your communication style. Plus, their extended contact hours and dedicated customer service team make EnergyAustralia a reliable choice.

For more information about EnergyAustralia or to compare energy plans, contact our team at Move-In Connect on 1300 786 045. We’re here to help you make informed decisions about the right electricity and gas plans, saving you money on your bills.

Energy Australia Contact Us Summary

For all your Energy Australia inquiries, choose your preferred method:


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