If you have talked to a Move-In Connect expert recently, you have probably been told to start planning your move four aweeks in advance. This gives you plenty of time to weigh your options by comparing gas plans and electricity plans thoroughly. You can also give your new retailer the required three to five business days’ notice to avoid paying additional charges.
This page will explain same-day connection fees and, more importantly, how to avoid them, making moving home energy a breeze. It’ll also connect you to a utility moving service that can help you save on energy bills and power bills by:
- Comparing energy plans, looking into energy retailers:
- Electricity prices
- Gas prices
- Exit fees
- Connection and disconnection fees
How to get same-day electricity connection
You can arrange a same day electricity connection in Australia, but it means contacting your energy retailer early and possibly paying extra fees.
Here’s how it works:
- Contact your retailer: Call your chosen electricity provider to arrange the connection.
- Urgent request: Let them know you need a same day energy connection and ask about fees.
- Cut-off times: Most retailers require you to contact them by a certain time (for example, before midday) for same-day service.
- Location matters: Not all areas guarantee same day power connection. Availability depends on where you live.
- Additional fees: Urgent connections often come with a higher fee.
- Weekend options: Some retailers may offer weekend connections, but you’ll need to arrange this early.
- Connection guarantees: Some retailers promise to have your power on by move-in day, and may offer a credit if they don’t meet the deadline.
For more details about how long does it take to connect electricity, visit the Move-In Connect guide online.
What is a same-day connection?
A same day electricity connection, or urgent connection occurs when a property needs power switching on immediately. For standard connections, the distributor requires three to five business days’ notice, but there are a variety of situations that can arise that cause the notice period to be missed and an urgent electricity connection is required.
Sometimes, it can be as simple as forgetting to give notice to your new provider when you are moving home electricity. It is your retailer’s responsibility to notify the distributor that you are moving an electricity connection, so in rarer circumstances, it may be the fault of the retailer if they have not communicated with the distributor.
Urgent connections can also be required if there has been physical work required before the power supply is complete, such as new poles and lines, that have run over schedule. Whether it’s a same day connection electricity or a same day gas connection, you can count on Move-in Connect to help restore power as soon as possible.
How do I avoid a same-day connection fee?
The best way to avoid fees is to plan and choose your new electricity provider more than five business days before your move (remember to count public holidays and weekends). By letting your retailer know in time, they can book a standard connection with the distributor.
Read more about standard times for moving house gas and electricity here: How long does it take to connect electricity to my new home?
Who do I call to arrange a same-day new electricity connection?
Although your distributor must perform the work, your retailer is your point of contact. The retailer will contact the distributor to connect electricity and gas to your property.
The easiest way to arrange a new property’s electricity and gas supply is to call Move-In Connect on 1300 786 045 and let us do all the hard work for you. Be sure to inform us that you need a same-day connection so we can jump into action.
Most power suppliers have specific contact points for urgent and same-day connections. The table below shows where to find your retailer.
| Retailer | Contact Number | Additional Information |
|---|---|---|
| Origin Energy | 13 MOVE (13 66 83) | Offers same-day connections; contact before 12pm for eligibility. |
| EnergyAustralia | 1800 702 684 | Provides same-day connections; early contact recommended. |
| AGL | 131 245 | Offers the Power On Guarantee for same-day connections. |
| Alinta Energy | 13 37 02 | Provides moving services with potential for same-day connections. |
| Red Energy | 131 806 | Call before 12pm for same-day connection assistance. |
| Simply Energy | 1800 009 141 | Offers moving house services; same-day connections may be available. |
| Tango Energy | 1800 861 952 | Provides connection services; early contact advised for same-day setup. |
| Amber Electric | 1800 531 907 | Offers urgent connections; contact directly for assistance. |
| 1st Energy | 1300 426 594 | Provides electricity and gas plans; contact for connection details. |
| ActewAGL | 13 14 93 | Offers energy services in ACT and NSW; contact for connection options. |
| Aurora Energy | 1300 132 003 | Tasmania-based retailer; contact for connection services. |
| Lumo Energy | 1300 115 866 | Provides electricity and gas in VIC and SA; contact for connection details. |
| Momentum Energy | 1300 662 778 | Offers energy plans in VIC, SA, and NSW; contact for connection assistance. |
| Engie (formerly Simply Energy) | 1300 132 463 | Provides electricity and gas services; contact for same-day connection options. |
Retailer charges
Even though the distributor charges for an urgent connection, you must pay your retailer, who will pass on the charge. Each retailer charges a different amount for same-day connections for moving your house’s electricity.
The cost of an urgent connection depends on where you live, your retailer, and whether it is out of hours, a weekend, or a public holiday. The fee can be up to $400.
Read more about retailers’ fees here: Fees to connect electricity and gas when you move.
Special connections
Some new property electricity and gas connections may require additional work, which means they cannot be connected on the same day. If this applies to you, you need to make sure that you give your retailer sufficient notice or you will have no choice but to move in with no power. This is especially true for a same day energy connection, where last-minute setups might not be possible.
Special connections include homes that need new power poles or powerlines for electricity to reach the property, or a new meter installed. Whether it’s an urgent electricity connection or a same day gas connection, planning ahead is essential to avoid any delays.
There may be charges for these services, so you should check with your retailer before work begins to avoid any unpleasant surprises. The cost of these works is set by the distributor, so prices will vary depending on where you live.
What documents do I need for a same-day connection of electricity and gas?
When requesting a same-day connection for electricity and gas, energy providers will require the following:
- Provide proof of identity (such as a driver’s license or passport); and
- Proof of occupancy (such as a lease agreement or property ownership documents).
- Some utility companies may require you to provide your new address and contact information.
What if I need to cancel or reschedule my same-day connection for electricity and gas?
If you need to cancel or reschedule your same-day electricity and gas connection, contact your utility providers as soon as possible. Late cancellations or rescheduling may incur a fee. Communicate about any moving plans changes promptly to avoid unnecessary charges.
Can I switch my electricity and gas providers the same day I move?
Switching electricity and gas providers on the same day you move is possible. However, it depends on the availability of service technicians and the policies of your new providers. To ensure timely connections, contact your new utility providers well in advance to discuss your options and schedule the switch accordingly. Remember that switching providers may involve additional steps, impacting utility connection timeframes.
Next steps
If you are moving house electricity, call Move-In Connect about four weeks before you move. This allows plenty of time for the critical stuff – comparing electricity plans to find cheap electricity and gas to save money in your new home.
Our experts will recommend the best plan for your unique energy needs from our panel of preferred electricity providers. Once you have compared energy and chosen your plan, we will arrange your new connection to ensure you avoid any last-minute stress or urgent connection fees.
Connect electricity today. Call Move-In Connect on 1300 786 045 or enter your details online to start. We can compare energy sources in Victoria, New South Wales, Queensland, South Australia, the ACT, and Tasmania.
Get help with your new home utilities:
- How long does it take to connect electricity to my new home?
- Fees to connect electricity and gas when you move
- Professional moving services
- Compare electricity plans
- Energy Retailers in Australia
