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What are the charges on my energy bill?

You will notice several charges on your bill that combine to make up the amount you pay each quarter. It can be helpful to understand each charge to compare power prices NSW with confidence.

  • Supply charge: The cost for your retailer to supply energy to your home, including the distributor cost from Ergon Energy, metering charges and a portion of the retailer’s fixed operating costs.
  • Demand charge: An additional fee for power used when unusually high demand occurs, such as during the hot summer months.
  • Distributor charge: An additional charge for actions outside the regular supply of energy to your home, such as same-day connections or emergency works.
  • Consumption charge: The cost of the energy consumed by your household or small business, based on your daily energy usage and the tariff and special offer or discounts you have signed up for.

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Electricity Suppliers NSW

Move-In Connect has partnered with some of Australia’s leading energy providers to help you find great service and the best deals from leading electricity retailers NSW. 

Our panel of preferred energy providers include:


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FAQs About NSW Electricity and Energy Plans

If you are moving house in New South Wales, Move-In Connect will make it quick and easy to find a great deal for your bills in your new area.

In one easy phone call, you can access our expert knowledge on rates, tariffs, special offers and discounts to make sure you find the cheapest plan for your home and save yourself days of stressful research at the same time!

Don’t do it alone – Move-In Connect’s 100% free comparison and moving service can take care of it all for you, hassle-free.

  1. Enter your details online or call one of our experts on 1300 786 045.
  2. We’ll compare plans from our preferred suppliers and recommend the perfect energy provider for you, based on your unique needs.
  3. Choose your favourite plan. If you make the decision to switch, we’ll take care of all the arrangements for you.
  4. Receive a Welcome Pack from your new provider – make sure to read the details. You have a 10-day cooling-off period to change your mind. 
  5. Take a meter reading so your old energy provider can issue a final bill and your new energy provider can get you up and running.
  6. Relax and enjoy your savings!

You can read more here: Moving House and Energy Suppliers.

And don’t forget, in the same easy phone call, we can compare gas, internet and Foxtel deals so that your new home will be connected in time for moving day.

New South Wales is a deregulated energy market, which means residents can choose the cheapest electricity NSW for their home’s power needs. However, there are over 20 retailers offering various discounted rates and special offers, so finding the cheapest option can be a bit trickier than it sounds.


You can read all about how to compare plans and get connected here: Connect and Compare New Electricity and Gas.


Instead of spending days trying to figure it out yourself, let one of our experts do the hard work for you. In one easy phone call, we will find out about your home’s unique energy needs and then match you to a plan that will save you money.


To find your perfect plan we will ask about:

  • Your location
  • Household size
  • How many people live in your home
  • Type of appliances you use
  • If you use gas
  • If you have solar panels and battery
  • Any special energy needs such as a swimming pool or electric vehicle

Once we know all about how you use energy in your home, we can thoroughly compare the plans available from our panel of preferred suppliers. We will look at the rates on offer, tariffs, special offers, green options and fees. Each of these is discussed below.

Electricity Rates NSW

The first thing to look at is the NSW electricity prices per kWh. Energy retailers are required to advertise their rates as a percentage discount from the Default Market Offer (DMO). The DMO is the reference price set by the government to ensure affordable power for everyone. Finding a retailer with a low rate per kWh is a great first step to finding a cheap energy plan, but it’s not the only thing you need to consider.


The tariff in your chosen plan will determine the rate you pay for energy at different times of the day, or for different appliances. Choosing the right tariff to match your energy usage habits can make a huge difference to your total bill. There are two parts to your tariff.

Supply charge
This is a fixed daily charge from the distributor for the cost of supplying energy to your home. There are three distributors in NSW – Ausgrid, Endeavour and Essential Energy. They will pass on their charge to your retailer, who will in turn pass it on to you.

Usage charge
This is a variable charge based on how much energy you use. It is charged as cents per kilowatt-hour (c/kWh), based on the rate you are eligible for in your plan.

Some tariffs give you access to different rates for different times of day or appliances. The trick to finding the best electricity plans NSW is finding a tariff suitable for your home’s needs. The most common tariffs include:

  • Time-of-use tariff (ToU) tariff – cheaper rates for off-peak and shoulder hours
  • Fixed rate tariff – same rate at all times of the day and night
  • Controlled load tariff – discounted rates for specific separately metered appliances
  • Solar feed-in tariffs – the rate paid to you for excess power from your solar panels

Special offers and bundles

With so many retailers to choose from, you will find plenty of special offers available designed to win you over. To find the best electricity deals NSW, you need to look at how much you will spend over the life of your contract, not just during the discounted introductory period.

You can also find good deals with retailers by bundling your services with them.

Some money-saving offers to look out for include:

  • Sign up credits
  • Rewards shop
  • Discounted rates for a fixed term
  • Bundles when you add gas, internet, mobile or home phone
  • Direct debit or pay-on-time discount

Carbon-neutral and Green Power

Australia’s energy companies take their environmental impact very seriously, and are working with the government towards a cleaner future. If you want to do your part, talk to a Move-In Connect expert about offsetting your carbon footprint with a carbon-neutral plan.

Find out more here: What Does It Mean To Be Carbon Neutral?

Fees and charges

Sometimes things can be too good to be true, and energy plans are no exception. The cheapest electricity provider NSW might be hiding some fees and charges that will leave you with a hefty bill.

Move-In Connect’s panel of preferred suppliers feature honest, transparent plans and our experts will talk you through each of the fees before you sign up so there are no unpleasant surprises.

Some common fees to look out for include:

  • Set up fee
  • Reconnection charges
  • Exit fee
  • Credit card processing fee
  • Late payment fee
  • Disconnection charges

Rebates and concessions

The federal and New South Wales state governments have several energy rebates and concessions to help eligible customers with their energy bills. These are applied in addition to any discounted rates or offers you receive from your retailer.

Some of the energy rebates and concessions in NSW include:

  • Family Energy Rebate
  • Seniors Energy Rebate
  • Low Income Household Rebate

Visit the Service NSW Concessions, rebates and assistance page to find out if you are eligible.