Powershop Energy Review

Powershop Energy Plans – New South Wales

For residents of New South Wales, here’s what you can expect from Powershop’s energy plans:

• Switch Saver: As in Victoria, this plan provides discounted rates, add-on GreenPower purchases, usage tracking, and a $150 sign-up credit for new customers.
• Super Solar: If you have solar panels, Powershop offers a high solar feed-in tariff and allows you to monitor your solar exports within the app.
• Electric Vehicles: Similar to Victoria, you can take advantage of a super off-peak tariff for electric vehicle charging and enjoy a 100% carbon-neutral plan, with the requirement of a smart meter.
• 100% Carbon Neutral (Electricity and Gas): Offset the carbon emissions associated with your electricity and gas plans while enjoying competitive energy rates.

Powershop Energy Plans – Queensland

Customers in deregulated areas of South-East Queensland can explore the following Powershop energy plans:

• Electric Vehicles: Access a super off-peak tariff for electric vehicle charging with a 100% carbon-neutral option, provided you have a smart meter.
• 100% Carbon Neutral (Electricity): Powershop offers a plan to offset all carbon emissions associated with your electricity consumption.

Powershop Energy Plans – South Australia

Powershop’s offerings in South Australia cater to both electric vehicle owners and those seeking carbon-neutral energy:

• Electric Vehicles: Take advantage of the super off-peak tariff for electric vehicle charging, combined with a 100% carbon-neutral option. A smart meter is required for this plan.
• 100% Carbon Neutral (Electricity): Offset all carbon emissions linked to your electricity consumption.

The Powershop Energy App

Powershop offers a cutting-edge app that empowers customers to take control of their energy consumption. Here’s what you can do with the Powershop energy app:

• Energy Usage Tracking: The app works in conjunction with your smart meter, allowing you to monitor your energy usage, identify areas where you can save, and understand your solar power generation.
• Account Management: Manage your account, track your usage and make payments through the app for convenient control of your energy bills.
• PowerPacks: Purchase PowerPacks to access discounts on your Powershop rates. These come in various dollar amounts with different discounts, catering to various budgets and energy consumption levels.

Exploring Powershop Energy PowerPacks

Powershop’s PowerPacks are a unique offering that allows customers to access discounts on their energy rates. Here’s a breakdown of PowerPacks and how they work:

• Various Discount Options: PowerPacks come in different dollar amounts, each offering various discounts. This flexibility enables customers to choose a pack that suits their budget and energy consumption.
• Special Packs: Look out for Special Packs, which provide additional savings on Powershop electricity rates, enhancing your cost-efficiency.
• Top-Up Packs: These packs are designed for customers who need to top up their energy supply. They provide an efficient way to manage your energy expenses.
• GreenPower Packs: If you’re environmentally conscious, GreenPower Packs are available to help you support clean energy initiatives.
• Future Packs: Powershop also offers Future Packs to provide customers with long-term energy solutions and security on their Powershop electricity rates.

• Net Metering: When you install solar panels, you’ll likely receive a net meter. This device allows you to earn money for any excess energy you generate and export to the grid.
• Solar Insights: The Powershop app offers detailed insights into your solar power generation and consumption, helping you optimise your solar panel system for maximum efficiency.

How Do GreenPower Plans Work?

Powershop is committed to environmental sustainability and offers customers the opportunity to purchase GreenPower. Here’s how GreenPower plans work:

• Renewable Energy Certificates (RECs): GreenPower works by surrendering additional Renewable Energy Certificates (RECs) above the minimum required by the Renewable Energy Target. One REC represents one megawatt-hour (MWh) of electricity generated by a GreenPower-accredited renewable energy source.
• Environmental Impact: Opting for a GreenPower plan helps drive growth in Australia’s renewable energy sector and supports the promotion of clean energy.
• Purchasing GreenPower: You can purchase GreenPower through your Powershop energy PowerPacks, either online through your account or on the Powershop app. Powershop will then surrender RECs on your behalf to match the energy amount in your PowerPack.

GreenPower for Business

Businesses can also make a positive environmental impact by choosing GreenPower. Here’s how you can support clean energy through your business:

• GreenPower PowerPacks: Purchase GreenPower PowerPacks to increase the proportion of your energy sourced from renewable sources. Achieve environmental milestones and benefit from a reduced carbon footprint.
• Promotional Opportunities: Depending on the percentage of your energy usage that is GreenPower-based, you may qualify to display the GreenPower logo on your marketing materials, showcasing your commitment to a renewable future.

Powershop Energy Review

Like all companies, Powershop has garnered both positive and negative feedback. Here’s an overview of customer’s Powershop reviews:

Positive Aspects:

• Carbon-Neutral Plans: Customers appreciate Powershop’s commitment to offering 100% carbon-neutral plans, allowing them to reduce their environmental impact.
• Expanded Powershop Gas rates: The addition of Powershop gas rates has been welcomed in Powershop reviews for providing customers with more energy options.
• Friendly Customer Service: Many customers have positive experiences with Powershop’s customer service team, finding them helpful and approachable.

Areas for Improvement:

• Ownership Change: Some Powershop Energy reviews express concerns about Powershop’s acquisition by Shell in 2021.
• Limited Plan Options: A few customers feel that Powershop’s range of plans is somewhat limited, wishing for more variety.
• Billing Issues: Billing problems have been reported by some customers, emphasising the need for streamlined billing processes.

• Comprehensive App: For most needs, customers can use the Powershop app, enabling them to manage their accounts, purchase PowerPacks, track energy usage and make payments.
• Online Account: Access an online account function to perform essential tasks like account management, PowerPack purchases, and bill payments.
• New Customer Sign-Up: New customers can easily select their preferred plan, sign up online, and download the Powershop Energy app to explore its features before committing.
• Customer Service: If you prefer speaking with a real person, Powershop offers options to call, Skype, or email their customer service and support teams for personalised assistance.

Powershop and Shell Energy

Powershop Australia became part of the Shell Energy Australia group following its acquisition from New Zealand’s Meridian Group in 2021. While this acquisition impacted the company’s Green Electricity rating, Powershop maintains its commitment to sustainable practices. This includes supporting net-zero targets, providing carbon-neutral energy plans and investing in solutions that advance decarbonisation.